Dovetail + Freshdesk
Create data points in a Dovetail channel for new Freshdesk tickets
When a new Freshdesk ticket is created, automatically add it to a channel in Dovetail.
When a new Freshdesk ticket is created, automatically add it to a channel in Dovetail.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Add Data Point to Channel
Adds a data point to a channel.
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About Dovetail
Dovetail is an AI-first customer insights hub that combines feedback and research to create a single source of truth for customer knowledge.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
