Chatra + Freshdesk

Create Freshdesk tickets from new finished Chatra conversations

Streamline your customer service process with this workflow. When a conversation ends in Chatra, a ticket is instantly created in Freshdesk. This automation not only saves you the time of manually entering ticket information, but it also ensures a swift response to customer inquiries, thereby enhancing overall customer satisfaction.

Streamline your customer service process with this workflow. When a conversation ends in Chatra, a ticket is instantly created in Freshdesk. This automation not only saves you the time of manually entering ticket information, but it also ensures a swift response to customer inquiries, thereby enhancing overall customer satisfaction.

  1. When this happens...
    ChatraChatra
    New Finished Conversation

    Triggers when a conversation ends.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

  • Chatra triggers, actions, and search

    New Conversation

    Triggers when a new conversation is started by a visitor or an agent.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
chatra logo
chatra logo

About Chatra

Chatra is a live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.
Learn more

Related categories

  • Communication
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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