Chargebee + Loops

Trigger event in Loops when subscription cancellations occur in Chargebee

Manage your customer engagements efficiently with this seamless workflow. When a customer cancels their subscription in Chargebee, it instantly triggers an event in Loops. This results in an efficient management of your subscriber list in Chargebee and ensures timely engagements in Loops based on subscription status. Perfect your customer retention strategy with precise, real-time insights.

When this happens...
Subscription Cancellation
Triggers when a subscription is cancelled.
TriggerInstant
automatically do this!
Send Event
Sends an event to Loops.
ActionWrite

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Supported triggers and actions

Card Expiration
Triggers when a credit card expires.
Trigger
Instant
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New Customer
Triggers when a customer is created.
Trigger
Instant
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Payment Failure
Triggers when a payment fails.
Trigger
Instant
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Payment Method Updates
Triggers when a payment method is updated.
Trigger
Instant
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Subscription Activation
Triggers when a subscription is changed from Trial to Active state.
Trigger
Instant
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Subscription Cancellation
Triggers when a subscription is cancelled.
Trigger
Instant
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New Subscription
Triggers when a subscription is created.
Trigger
Instant
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Subscription Reactivation
Triggers when a subscription is moved from Cancelled state to Active/In Trial/Non Renewing/Future state.
Trigger
Instant
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Change Next Billing Date
Updates next billing date of a subscription.
Action
Write
Create Subscription
Creates a new subscription. If you are on Catalog 1.0 of Chargebee, this action allows you to create a subscription and a customer in a single step. If you are on Catalog 2.0 of Chargebee, this action allows you to create a subscription for an existing customer
Action
Write
Record Offline Payment for an Invoice
Records an offline payment for unpaid invoices.
Action
Write
Update Customer
Updates customer details in Chargebee.
Action
Write
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Subscription IdRequired
Action
Search
- Customer IdRequired
- When a customer has multiple subscriptionsRequired
Action
Search
- EmailRequired
Action
Write
- Transactional IdRequired
- EmailRequired
- Add contact to your audience
- Data Variables
Action
Write
- Contact EmailRequired
Action
Search

Customer Details Updates
Triggers when customer details such as first name, last name, email, billing address, etc., are updated.
Trigger
Instant
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New Invoice
Triggers when a new invoice is generated(with line item support).
Trigger
Instant
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New Payment Method
Triggers when a payment method is added.
Trigger
Instant
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New Payment
Triggers when a payment is collected successfully.
Trigger
Instant
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Subscription Cancellation Scheduled
Triggers when a subscription is scheduled for cancellation.
Trigger
Instant
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Subscription Details Updates
Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.
Trigger
Instant
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Subscription Pause
Triggers when a subscription is paused.
Trigger
Instant
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Subscription Resumption
Triggers when a paused subscription is resumed.
Trigger
Instant
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Create Customer
Creates a new customer in Chargebee.
Action
Write
Pause Subscription
Pauses a subscription in Chargebee.
Action
Write
Resume Subscription
Resumes a paused subscription in Chargebee.
Action
Write
Update Subscription
Updates a subscription in Chargebee.
Action
Write
- Customer Id
- Email
- Company
Action
Search
- Subscription IdRequired
- When a subscription has multiple invoicesRequired
Action
Search
- EmailRequired
- First Name
- Last Name
- Source
- Subscribed
- User Group
- User ID
- Mailing Lists
Action
Write
- Email
- User ID
- Event NameRequired
- Event Properties
- Mailing Lists
Action
Write
- EmailRequired
- First Name
- Last Name
- Source
- Subscribed
- User Group
- User ID
- Mailing lists
Action
Write
- EmailRequired
- First Name
- Last Name
- Source
- Subscribed
- User Group
- User ID
- Mailing Lists
Action
Search or write