Connect CallTrackingMetrics and TextSpot to power AI-driven automation

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Choose a Trigger

Choose an Action

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Zapier makes it easy to integrate CallTrackingMetrics with TextSpot - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Call" from CallTrackingMetrics.

Add your action

An action happens after the trigger—such as "Add Contact to List" in TextSpot.

You’re connected!

Zapier seamlessly connects CallTrackingMetrics and TextSpot, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Call
Triggers when you receive a new call.
Trigger
Instant
Try It
Link Visit
Triggers when a shortened link you sent in a message is visited
Trigger
Instant
Try It
- First Name
- Last Name
- Phone Number
  Required
Action
Write
- List Name
  Required
- List Description
Action
Write
- Text Message
  Required
- Phone Number
  Required
Action
Write

Incoming Message
Triggers when a new incoming message is received.
Trigger
Instant
Try It
Web Form Signup
Triggers when a webform is completed
Trigger
Instant
Try It
- First Name
- Last Name
- Phone Number
  Required
Action
Write
Get Custom Fields
This returns an array of custom fields in use by your organization.
Action
Write
- Message
  Required
Action
Write

For AI agents & developers

Use CallTrackingMetrics and TextSpot with AI agents and code

Beyond Zap workflows. Call CallTrackingMetrics and TextSpot actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose CallTrackingMetrics and TextSpot actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Contact to List

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger CallTrackingMetrics and TextSpot actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* calltrackingmetrics / textspot action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect CallTrackingMetrics and TextSpot to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your CallTrackingMetrics to TextSpot integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About CallTrackingMetrics

CallTrackingMetrics is the only digital platform that uses call tracking intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center.

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About TextSpot

TextSpot lets you easily send text messages to your contacts.

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