- Support Automation
- Support Management
- Sync support tickets
Track and update support ticket statuses
This automation category focuses on synchronizing and updating support ticket statuses across multiple platforms automatically. Users can ensure tickets created or updated in one system are instantly logged, organized, and tracked in their preferred CRM or helpdesk tool. This seamless integration reduces manual data entry, improves visibility, and accelerates response times for support teams.
Filter by common apps:
Jira Software Cloud
Filter by Zapier
Zendesk
HubSpot
Gmail
Syncro
Google Sheets
Microsoft Teams
Formatter by Zapier
Asana
Perfex CRM
Smith.ai
Autotask
Teamwork Desk
Teamwork
Slack
Shopify
- Update support ticket in Zendesk when Jira issue is modified
- Create support ticket in HubSpot when issue is updated in Jira Software Cloud
Create support ticket in HubSpot when issue is updated in Jira Software Cloud
- Create support ticket in Syncro from labeled Gmail emails, remove label, and delete email
Create support ticket in Syncro from labeled Gmail emails, remove label, and delete email
- Notify support team in Microsoft Teams, create new issue in Jira from Google Sheets
Notify support team in Microsoft Teams, create new issue in Jira from Google Sheets
- Update HubSpot ticket when Asana task moves to specific section
Update HubSpot ticket when Asana task moves to specific section
- Create support ticket in Perfex CRM from new Gmail support email
Create support ticket in Perfex CRM from new Gmail support email
- Create support ticket in Autotask from new call in Smith.ai, find contact, and capture details
Create support ticket in Autotask from new call in Smith.ai, find contact, and capture details
- Create task and notify team in Slack when new support ticket is submitted from Teamwork Desk
Create task and notify team in Slack when new support ticket is submitted from Teamwork Desk
- Create support ticket in HubSpot for new Shopify order and link customer information
Create support ticket in HubSpot for new Shopify order and link customer information