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Zapier makes it easy to integrate PagerDuty with Slack - no code necessary. See how you can get setup in minutes.
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PagerDuty
PagerDuty
1. Choose trigger event
Slack
Slack
2. Choose action
1. Select the event
Setup
Test
PagerDuty
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New or Updated Incident" from PagerDuty.
Add your action
An action happens after the trigger—such as "Add Reaction" in Slack.
You’re connected!
Zapier seamlessly connects PagerDuty and Slack, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Channel
Required
Users
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Title
Content
Channel ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Send Multi Message
Message Text
Required
Send as a bot?
Include a link to this automation?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap_id
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Allowed_edit_copy
Conversation ID
Required
Message TS (ID)
Required
Posted By
Content Type
Reply Broadcast
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Channel
Required
Add Zapier app to channel automatically?
Message Text
Required
Send as a bot?
Bot Name
Bot Icon
Include a link to this automation?
Attach Image by URL
Auto-Expand Links?
Link Usernames and Channel Names?
Schedule At
Zap_id
File
Thread
Send Channel Message?
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Channel
Required
Topic
Required
Topic set by
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Status Text
Status Emoji
Expiration Time
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Conversation ID
Required
Message ID (ts)
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Search Query
Required
Sort By
Sort Direction
Include Bot Messages in Search Results?
Action
This is an event a Zap performs.
Search
Find existing data in your app
ID
Required
Return Raw Results?
Action
This is an event a Zap performs.
Search
Find existing data in your app
Username
Required
Return Raw Results?
Action
This is an event a Zap performs.
Search
Find existing data in your app
For AI agents & developers
Use PagerDuty and Slack with AI agents and code
Beyond Zap workflows. Call PagerDuty and Slack actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose PagerDuty and Slack actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Acknowledge Event
Add Reaction
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Practical ways you can use PagerDuty and Slack
Monitor business critical incidents in Slack.
For business owners seeking visibility into urgent operational issues, Zapier can notify a chosen Slack channel when a new incident is triggered in PagerDuty. This helps business owners stay informed on operational hurdles in real-time.
Notify the team on Slack for new PagerDuty incidents.
When a new PagerDuty incident is created, automatically notify the team in a Slack channel. This ensures every critical issue is communicated instantly, reducing response times and improving issue management in high-pressure situations.
When a new or updated incident is flagged in PagerDuty, Zapier can send an alert to a designated private Slack channel. This ensures rapid response to critical IT events, minimizing downtime and improving system reliability.
Learn how to automate PagerDuty on the Zapier blog
Learn how to automate Slack on the Zapier blog
Make work flow with AI
Level up your PagerDuty to Slack integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about PagerDuty + Slack integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with PagerDuty and Slack
How do I set up the integration between PagerDuty and Slack?
To set up the integration between PagerDuty and Slack, you need to access your account settings in PagerDuty and navigate to the 'Services' section. From there, select the service you want to link with Slack and look for the 'Integrations' tab. Add a new integration by selecting Slack as the option, following the prompts to authenticate your Slack workspace. You should have admin rights in both platforms to complete this setup.
Can I customize which PagerDuty alerts are sent to our Slack channel?
Yes, we allow customization of which alerts are sent from PagerDuty to a specific Slack channel. In the integration settings, you can set triggers based on specific conditions, like incident severity or service type, that determine when notifications are posted in Slack.
What actions are available once a PagerDuty alert is posted on Slack?
Once an alert from PagerDuty is posted on Slack, you can perform various actions directly within the channel. These include acknowledging alerts, assigning them to team members, adding notes, or even resolving incidents without leaving Slack.
Does integrating with Slack affect how quickly alerts from PagerDuty are received?
Integrating with Slack will not delay your alerts. Our system ensures that notifications from PagerDuty appear in your designated Slack channels almost immediately after they are triggered.
How can I test if the integration between PagerDuty and Slack is working correctly?
After setting up your integration, test it by triggering a manual incident in PagerDuty. Check if it appears in your selected Slack channel promptly. This test helps confirm that triggers and actions are functioning as expected between both platforms.
Is it possible to receive different types of notifications for acknowledged vs unacknowledged incidents in Slack?
Yes, within our integration settings you can differentiate notifications for acknowledged versus unacknowledged incidents. This allows teams to prioritize their responses effectively based on the status of each incident.
What permissions are required for integrating my accounts on these platforms?
Administrative rights are needed on both PagerDuty and Slack for setting up this integration. Ensure that you have permission to add new apps or services within your organization's respective accounts.
About PagerDuty
In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
