OneDesk Integrations

Name: Zapier
Availability: InStock

Put OneDesk to work with AI and enterprise-grade automation

Automate smarter with OneDesk and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

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Start free with email

Continue with Google

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
8,000+ apps, 450+ AI tools
Free tier available

Or pick an app to pair with

Azure DevOps

Developer Tools, Microsoft

Slack

Team Chat

Todoist

Task Management

Jira Software Server

Project Management

Microsoft Outlook

Calendar, Email, Microsoft

HubSpot

Marketing Automation

Jotform

Forms & Surveys

Zoho CRM

CRM (Customer Relationship Management), Zoho

Microsoft Office 365

Email, Microsoft

Azure DevOps

Developer Tools, Microsoft

Slack

Team Chat

Todoist

Task Management

Jira Software Server

Project Management

Microsoft Outlook

Calendar, Email, Microsoft

HubSpot

Marketing Automation

Azure DevOps

Developer Tools, Microsoft

Slack

Team Chat

Todoist

Task Management

Jira Software Server

Project Management

Microsoft Outlook

Calendar, Email, Microsoft

HubSpot

Marketing Automation

Jotform

Forms & Surveys

Zoho CRM

CRM (Customer Relationship Management), Zoho

Microsoft Office 365

Email, Microsoft

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Create items in OneDesk from new work items in Visual Studio
Details
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Azure DevOps + OneDesk
Add new items in OneDesk as tasks in JIRA
Details
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OneDesk + Jira Software Server
Add new tickets in OneDesk as tickets in Zendesk
Premium
Details
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OneDesk + Zendesk
Add new Cards in Trello as new Tasks in OneDesk
Details
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Trello + OneDesk
Add new tasks in OneDesk as Trello cards
Details
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OneDesk + Trello
Add new tasks in Zendesk as items in OneDesk
Premium
Details
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Zendesk + OneDesk

Create items in OneDesk from new work items in Visual Studio

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Azure DevOps + OneDesk

Add new items in OneDesk as tasks in JIRA

Details

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OneDesk + Jira Software Server

Add new tickets in OneDesk as tickets in Zendesk

Details

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OneDesk + Zendesk

Add new Cards in Trello as new Tasks in OneDesk

Details

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Trello + OneDesk

Add new tasks in OneDesk as Trello cards

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OneDesk + Trello

Add new tasks in Zendesk as items in OneDesk

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Zendesk + OneDesk

Add new issues in JIRA as new items in OneDesk

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Jira Software Server + OneDesk

Create items in OneDesk from new messages posted in a Slack channel

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Slack + OneDesk

Post messages to a Slack channel when new comments are made in OneDesk

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OneDesk + Slack

Create work items in Visual Studio from new OneDesk items

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OneDesk + Azure DevOps

New case in Salesforce creates new work item in OneDesk

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Salesforce + OneDesk

Create Salesforce cases from new OneDesk items

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OneDesk + Salesforce

Add new issues in JIRA as new items in OneDesk
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Jira Software Server + OneDesk
Create items in OneDesk from new messages posted in a Slack channel
Details
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Slack + OneDesk
Post messages to a Slack channel when new comments are made in OneDesk
Details
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OneDesk + Slack
Create work items in Visual Studio from new OneDesk items
Details
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OneDesk + Azure DevOps
New case in Salesforce creates new work item in OneDesk
Premium
Details
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Salesforce + OneDesk
Create Salesforce cases from new OneDesk items
Premium
Details
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OneDesk + Salesforce

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Item Type
  Required
- Updates On
  Required
- Ignore My Own Changes
Trigger
Polling
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- Updates On
  Required
- Ignore My Own Changes
Trigger
Polling
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- Item Type
  Required
Trigger
Polling
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- Updates On
  Required
Trigger
Polling
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- Item
  Required
- Post Type
  Required
- Comment
  Required
Action
Write

- Customer's email
  Required
- Customer's first name
  Required
- Customer's last name
  Required
- Customer Type
- Customer Organization
  Required
Action
Write
- User
  Required
- Item
  Required
- Work
  Required
- Percent completed
  Required
- Billable
- Comment
- lifecycleStatus
- Start date & time
  Required
- Finish date & time
  Required
Action
Write

- Item
  Required
- Lifecycle Status
- Name
- Custom Field(s)
- Priority
- Description
- Percent Completed
- Agile Points
- Item type
Action
Write
- Field to search by
  Required
- Search critera
  Required
Action
Search

- Comment Posted On
  Required
- Public or Internal message
  Required
Trigger
Polling
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New Portfolio
Triggers when a new portfolio is created.
Trigger
Polling
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- Billable
Trigger
Polling
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New Project
Triggers when a new project is created.
Trigger
Polling
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- Type
  Required
- Name
  Required
- Description
- Portfolio(s)
Action
Write
- Name
  Required
- Item type
  Required
- Project
  Required
- Description
- Requester Emails
- Requester ID
- Priority
Action
Write
- User Type
  Required
- Team/Account
- First Name
- Last Name
- Email
  Required
- Administrator
Action
Write
- Container Types
  Required
- Search By
  Required
- Search critera
  Required
Action
Search

OneDesk Help & Support

Common questions

Connect Your App Accounts to Zapier

Manage Your App Connections

Use the Power of AI to Generate Zaps (Beta)

What Should I Do in Zapier If I Change an App Account Password

About OneDesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

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Related categories

Project Management

OneDesk Integrations

Put OneDesk to work with AI and enterprise-grade automation

Top companies trust Zapier to automate work and free up time

Join millions worldwide who automate their work using Zapier

Launch your first automated workflow

Create items in OneDesk from new work items in Visual Studio

Add new items in OneDesk as tasks in JIRA

Add new tickets in OneDesk as tickets in Zendesk