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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Ticket Id
- Assignee EmailsRequired
ActionWrite- Ticket Id
- NoteRequired
ActionWrite- User Unique KeyRequired
- Email
- Full Name
- Phone Number
- Tags
- Custom Attribute
ActionWrite- Broadcast TitleRequired
- MessageRequired
- User Unique KeysRequired
- User IDs
- Broadcast Type
- Image URL
- Expiry Days
- Campaign Name
ActionWrite
- Ticket ID
- CommentRequired
ActionWrite- Chat TypeRequired
- User Unique Key
- Other User Unique Key
- Message
- Are you using user unique keys?Required
- Skip Bot
- Grouping Tags
- Email of Merchant
- Agent Email
- Initiated by Agent?
ActionWrite- Tags
- Ticket NameRequired
- Priority
- DescriptionRequired
- Group NameRequired
- Customer NameRequired
- Customer EmailRequired
ActionWrite- MessageRequired
- User Type
- User Unique Key
- Email
ActionWrite
Hippo Help & Support
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