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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Ticket Assigned
Triggers when a Ticket is assigned to an Agent.
Try ItTriggerInstant - Ticket Commented
Triggers when a Ticket is commented.
Try ItTriggerInstant - Ticket Reopened
Triggers when a closed Ticket is reopened.
Try ItTriggerInstant - Ticket Updated
Triggers when a Ticket is updated.
Try ItTriggerInstant
- Ticket Closed
Triggers when a Ticket is closed.
Try ItTriggerInstant - Ticket Created
Triggers when a new Ticket is created.
Try ItTriggerInstant - Ticket Deleted
Triggers when a Ticket is moved to the trash bin.
Try ItTriggerInstant - Ticket NumberRequired
- Agent Email
- Comment TextRequired
- Comment is public
ActionWrite
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