Airtable + Intercom

Create records in Airtable for every new closed conversation in Intercom

Enable a smooth information transition with this automation whenever a conversation ends in Intercom. The workflow springs into action, recording the details in your Airtable to keep track of all finalized conversations. This way, you maintain a comprehensive record system without the hassle of manual data entry, thereby enhancing productivity and workflow efficiency.

Enable a smooth information transition with this automation whenever a conversation ends in Intercom. The workflow springs into action, recording the details in your Airtable to keep track of all finalized conversations. This way, you maintain a comprehensive record system without the hassle of manual data entry, thereby enhancing productivity and workflow efficiency.

  1. When this happens...
    IntercomIntercom
    New Closed Conversation

    Triggers when you close a Conversation.

    TriggerInstant
  2. automatically do this!
    AirtableAirtable
    Create Record

    Creates a new record with auto-populating fields.

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
airtable logo
airtable logo

About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
Learn more

Related categories

  • Databases

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intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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