Put Aircall to work with AI and enterprise-grade automation
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Call Action Item Created
Triggers when a call action item is created.
Try ItTriggerInstant - AI Voice Agent Ended
Triggers when an AI virtual agent ends a call.
Try ItTriggerInstant - AI Voice Agent Started
Triggers when an AI virtual agent starts handling a call.
Try ItTriggerInstant - Call Declined by Agent
Triggers when a call declined by agent.
Try ItTriggerInstant
- AI Insights Created
Triggers when AI Insights of a call including call summary and key topics of the converstation are created.
Try ItTriggerInstant - AI Voice Agent Escalated
Triggers when a call handled by AI Voice Agent has been escalated or transferred to a human agent.
Try ItTriggerInstant - AI Voice Agent Summary
Triggers when a call handled by AI Voice Agent is completed and the agent successfully collected answers to intake questions configured on the agent (e.g., 'What is your full name?', 'What is your email address?').
Try ItTriggerInstant - Call Answered
Triggers when a call answered.
Try ItTriggerInstant
For builders
Let your AI safely access Aircall
Go beyond Zap workflows. Install Zapier in your AI to call Aircall actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
Call actions in natural language with Zapier MCP
Act in Aircall from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Work in code with the Zapier SDK
Expose Aircall actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a Aircall connection @ https://zapier.com/fr/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "aircall", owner: "me" });
await zapier.runAction({
app: 'aircall',
action: 'add_comment_to_call',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.










