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WhatsApp Business + Zenzap
WhatsApp Business + Zenzap
WhatsApp Business + Zenzap integrations
Send new WhatsApp Business messages to Zenzap
Customer messages in WhatsApp Business can get siloed from internal team discussions. This automation posts incoming WhatsApp Business messages directly into a Zenzap topic as they arrive. Bringing customer conversations into your workspace helps teams respond faster and collaborate more effectively.
Note: Remember to choose the Zenzap topic to send the WhatsApp Business messages to.
- When this happens...New Message ReceivedTriggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.
- automatically do this!Send Text MessageSends a new text message
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More things you can do with WhatsApp Business and Zenzap
Discover other triggers and actions you can use with WhatsApp Business and Zenzap
- Status types
- Recipient phone number
Try ItTriggerInstant- Session_window_info
- Recipient phone numberRequired
- Message textRequired
- Preview URL
- Reply to message ID
ActionWrite- Recipient phone numberRequired
- TemplateRequired
ActionWrite- TextRequired
- ChannelRequired
ActionWrite
- Message types
- From phone number
- Only replies
Try ItTriggerInstant- Session_window_info
- Recipient phone numberRequired
- Media typeRequired
- FileRequired
- Reply to message ID
ActionWrite- Media IDRequired
ActionSearch
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