Tidio + Twilio

Send whatsapp messages via Twilio when new contacts send messages from bot in Tidio

Keep the lines of communication open and efficient with this integrated workflow. When a contact sends a message via the Tidio chatbot, an equivalent message immediately follows up through WhatsApp using Twilio. This automation not only improves your response time but ensures you stay connected with your audience at all times, regardless of the platform they use. It’s a practical solution for businesses seeking to enhance their customer engagement and experience.

Keep the lines of communication open and efficient with this integrated workflow. When a contact sends a message via the Tidio chatbot, an equivalent message immediately follows up through WhatsApp using Twilio. This automation not only improves your response time but ensures you stay connected with your audience at all times, regardless of the platform they use. It’s a practical solution for businesses seeking to enhance their customer engagement and experience.

  1. When this happens...
    TidioTidio
    Contact Sent From Bot

    Triggers when a contact is sent from the chosen node in your bot.

    TriggerInstant
  2. automatically do this!
    TwilioTwilio
    Send WhatsApp Message

    Send a WhatsApp message to one or more recipients.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

  • Twilio triggers, actions, and search

    New Phone Number

    Triggers when you add a new phone number.

    Trigger
    Polling
    Try It
  • Twilio triggers, actions, and search

    New Recording

    Triggers when a new recording is available on your account.

    Trigger
    Polling
    Try It
  • Twilio triggers, actions, and search

    New Transcription

    Triggers when a new transcription is available on your account.

    Trigger
    Polling
    Try It
    • From NumberRequired

    • To NumberRequired

    • MessageRequired

    • Voice

    • Language

    • Send Digits

    Action
    Write
tidio logo
tidio logo

About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Learn more

Related categories

  • Customer Support
twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn more

Related categories

  • Phone & SMS

Similar apps

CallFire integrationsCallFire integrations

CallFire

Phone & SMS
Kudosity integrationsKudosity integrations

Kudosity

Phone & SMS
RingCentral integrationsRingCentral integrations

RingCentral

Phone & SMS