Tactful UCX + Tactful UCX + Filter by Zapier + Todoist

Add new ticket entries from Tactful UCX to Todoist tasks

This Zap will trigger when a ticket is created in the Tactful UCX platform either manually or using a chatbot. A task with the mapped data will be created automatically in your Todoist account with an assignee as an optional field. Stay responsive to new incoming tickets -due to adding the External ID in the last step- without manual updates!

When this happens...
New TicketTriggers when a new Ticket is created with webhooks.
TriggerInstant
automatically do this...
Only continue if...Set up rules to specify when this Zap can continue running.
ActionFilter
then do this...
Find UserSearches for a user who is connected/shared with your account.
ActionSearch
then do this...
Create TaskCreates a new task.
ActionWrite
then do this!
Update TicketTriggers when a Ticket is updated with webhooks.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with these apps

Discover other triggers and actions you can use with Tactful UCX, Filter by Zapier, and more

New Category
Triggers when a new Category is created with webhooks.
Trigger
Instant
Try It
- body
  Required
- Ticket ID
  Required
Trigger
Polling
Try It
- body
  Required
- webhook_is_integration
  Required
Trigger
Instant
Try It
New Lead
Triggers when a new lead is created with webhooks.
Trigger
Instant
Try It
- Profile
  Required
Trigger
Polling
Try It

- Profile
  Required
Trigger
Polling
Try It
- Profile
- body
Trigger
Polling
Try It

- customer_id
  Required
- body
  Required
Trigger
Instant
Try It
Update Product
Triggers when product is updated with webhooks.
Trigger
Instant
Try It
- Profile
  Required
- SKU
- Language Groups
- Channel Tags
- Title
  Required
- Source URL
- Image Link
- Description
- Is Availible
- Type
Action
Write
- Profile
  Required
- SKU
- Title
  Required
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Location URL
- Landmark
- Author
Action
Write
- Comment Body
  Required
- Ticket ID
  Required
- User ID
  Required
Action
Write
- Profile
- Nick Name
- Whatsapp Number
- Name
- Age Range
- Gender
- Email
- Phone Number
- Country
- City
- Area
- Address Details
- tags
- Channel
- Customer
  Required
- External Id
- Custom field
Action
Write
- Profile
- Ticket Id
  Required
- Due On
- Resolved On
- Subject
- Description
- Priority
- Status
- Source
- Channel
- Requester Id
  Required
- Reporter Id
- Assignee Id
- Type
- Links
- Created On
- Agent Id
- Comment
- External Id
- Custom Fields
Action
Write
- Profile
  Required
- Channel
  Required
- Lookup Column
  Required
- Lookup Value
Action
Search
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
Action
Search
- Profile Id
  Required
- Channel
  Required
- Lookup Column
  Required
- Lookup Value
- Nick Name
- whatsapp number
- name
- age range
- gender
- email
  Required
- phone number
  Required
- country
- city
- area
- address details
- tags
- Custom field
Action
Search or write
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
- Channel
- Due On
- Subject
- Description
- Priority
- Status
- Source
- Requester Id
- Reporter Id
- Assignee Id
- Type
- Links
- Created on
- Agent Id
- Comment
- Custom Fields
Action
Search or write
- Project
Trigger
Polling
Try It
New Project
Triggers when a new project is created.
Trigger
Polling
Try It
- Task
  Required
Action
Write
- Task
  Required
- Comment
  Required
Action
Write
- Name
  Required
- Color
- Parent Project
- Favorite
- View Style
Action
Write
- Task
  Required
- Title
  Required
- Assigned To
- Due Date (Human Formatted)
- Due Date (Raw Formatted)
- Deadline Date
- Priority
- Labels
Action
Write
Get Project Collaborators
Get all collaborators for a specific project
Action
Write
- Name
  Required
- Project
Action
Search
- Name
  Required
- Color
- Parent Project
- Favorite
- View Style
Action
Search or write

- Profile
  Required
Trigger
Polling
Try It
- body
  Required
- webhook_is_integration
  Required
- Ticket ID
  Required
Trigger
Instant
Try It
- body
  Required
Trigger
Polling
Try It
New Order
Triggers when a new order is created.
Trigger
Polling
Try It
New Product
Triggers when a new product is created with webhooks.
Trigger
Instant
Try It
- body
  Required
- webhook_is_integration
  Required
Trigger
Instant
Try It
Update Category
Triggers when a category is updated with webhooks.
Trigger
Instant
Try It
Update Order
Triggers when a order is updated with webhooks.
Trigger
Instant
Try It
- ticket_id
  Required
- body
  Required
- webhook_is_integration
  Required
Trigger
Instant
Try It
- Nick Name
- whatsapp number
- name
- age range
- gender
- email
  Required
- phone number
  Required
- country
- city
- area
- address details
- tags
- Channel
  Required
- Profile Id
- Custom field
Action
Write
- Profile
- Channel
- Due On
- Subject
- Description
- Priority
- Status
- Source
- Requester Id
- Reporter Id
- Assignee Id
- Type
- Links
- Created on
- Agent Id
- Comment
- Custom Fields
Action
Write
- Profile
  Required
- Category
  Required
- SKU
- Language Groups
- Channel Tags
- Title
  Required
- Source URL
- Image Link
- Description
- Is Available
- Type
- Parent Id
- Parent SKU
Action
Write
- Profile
  Required
- Product Id
  Required
- SKU
- Title
  Required
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Parent Id
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Landmark
- Location URL
- Author
Action
Write
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
Action
Search
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
Action
Search
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
- SKU
- Language Groups
- Channel Tags
- Title
  Required
- Source URL
- Image Link
- Description
- Is Availible
- Type
Action
Search or write
- Profile
  Required
- Lookup Column
  Required
- Lookup Value
- SKU
- Title
  Required
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Location URL
- Landmark
- Author
Action
Search or write
- Only continue if...
  Required
Action
Filter
- Project
  Required
Trigger
Polling
Try It
- Project
  Required
- E-Mail Address
  Required
Action
Write
- Task
  Required
- Section
  Required
Action
Write
- Project
  Required
- Comment
  Required
Action
Write
- Project
- Title
  Required
- Note
- Section
- Assigned To
- Due Date (Human Formatted)
- Due Date (Raw Formatted)
- Deadline Date
- Priority
- Labels
- Parent Task
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Name
  Required
Action
Search
- Email Address
  Required
Action
Search
- Name
  Required
- Project
- Title
  Required
- Note
- Section
- Assigned To
- Due Date (Human Formatted)
- Due Date (Raw Formatted)
- Deadline Date
- Priority
- Labels
- Parent Task
Action
Search or write

About Tactful UCX

Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.

HelpHelp

Related categories

Customer Support

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Learn moreLearn moreHelpHelp

Related categories

Developer Tools

Zapier

About Todoist

Managing millions of tasks, Todoist is an online task management app and todo list. It has Web, iPhone, Android, Chrome, Firefox, Outlook flavors (and more!).

Learn moreLearn moreHelpHelp

Related categories

Task Management

Similar apps

Trello

Project Management

Asana

Project Management

Google Tasks

Google, Task Management

Tactful UCX + Tactful UCX + Filter by Zapier + Todoist

Tactful UCX + Tactful UCX + Filter by Zapier + Todoist

Add new ticket entries from Tactful UCX to Todoist tasks

More things you can do with these apps

Related Zap Templates

Related Zap Templates