Tactful UCX + Filter by Zapier + Todoist

Add new ticket entries from Tactful UCX to Todoist tasks

This Zap will trigger when a ticket is created in the Tactful UCX platform either manually or using a chatbot. A task with the mapped data will be created automatically in your Todoist account with an assignee as an optional field. Stay responsive to new incoming tickets -due to adding the External ID in the last step- without manual updates!

When this happens...
New Ticket
Triggers when a new Ticket is created with webhooks.
TriggerInstant
automatically do this...
Only continue if...
Set up rules to specify when this Zap can continue running.
ActionFilter
then do this...
Find User
Searches for a user who is connected/shared with your account.
ActionSearch
then do this...
Create Task
Creates a new task.
ActionWrite
then do this!
Update Ticket
Triggers when a Ticket is updated with webhooks.
ActionWrite

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Supported triggers and actions

New Category
Triggers when a new Category is created with webhooks.
Trigger
Instant
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- bodyRequired
- Ticket IDRequired
Trigger
Polling
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- bodyRequired
- webhook_is_integrationRequired
Trigger
Instant
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New Lead
Triggers when a new lead is created with webhooks.
Trigger
Instant
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- ProfileRequired
Trigger
Polling
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- ProfileRequired
Trigger
Polling
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- Profile
- body
Trigger
Polling
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- customer_idRequired
- bodyRequired
Trigger
Instant
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Update Product
Triggers when product is updated with webhooks.
Trigger
Instant
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- ProfileRequired
- SKU
- Language Groups
- Channel Tags
- TitleRequired
- Source URL
- Image Link
- Description
- Is Availible
- Type
Action
Write
- ProfileRequired
- SKU
- TitleRequired
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Location URL
- Landmark
- Author
Action
Write
- Comment BodyRequired
- Ticket IDRequired
- User IDRequired
Action
Write
- Profile
- Nick Name
- Whatsapp Number
- Name
- Age Range
- Gender
- Email
- Phone Number
- Country
- City
- Area
- Address Details
- tags
- Channel
- CustomerRequired
- External Id
- Custom field
Action
Write
- Profile
- Ticket IdRequired
- Due On
- Resolved On
- Subject
- Description
- Priority
- Status
- Source
- Channel
- Requester IdRequired
- Reporter Id
- Assignee Id
- Type
- Links
- Created On
- Agent Id
- Comment
- External Id
- Custom Fields
Action
Write
- ProfileRequired
- ChannelRequired
- Lookup ColumnRequired
- Lookup Value
Action
Search
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
Action
Search
- Profile IdRequired
- ChannelRequired
- Lookup ColumnRequired
- Lookup Value
- Nick Name
- whatsapp number
- name
- age range
- gender
- emailRequired
- phone numberRequired
- country
- city
- area
- address details
- tags
- Custom field
Action
Search or write
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
- Channel
- Due On
- Subject
- Description
- Priority
- Status
- Source
- Requester Id
- Reporter Id
- Assignee Id
- Type
- Links
- Created on
- Agent Id
- Comment
- Custom Fields
Action
Search or write
- Project
Trigger
Polling
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New Project
Triggers when a new project is created.
Trigger
Polling
Try It
- TaskRequired
Action
Write
- TaskRequired
- CommentRequired
Action
Write
- NameRequired
- Color
- Parent Project
- Favorite
- View Style
Action
Write
- TaskRequired
- TitleRequired
- Assigned To
- Due Date (Human Formatted)
- Due Date (Raw Formatted)
- Priority
- Labels
Action
Write
Get Project Collaborators
Get all collaborators for a specific project
Action
Write
- NameRequired
- Project
Action
Search
- NameRequired
- Color
- Parent Project
- Favorite
- View Style
Action
Search or write

- ProfileRequired
Trigger
Polling
Try It
- bodyRequired
- webhook_is_integrationRequired
- Ticket IDRequired
Trigger
Instant
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- bodyRequired
Trigger
Polling
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New Order
Triggers when a new order is created.
Trigger
Polling
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New Product
Triggers when a new product is created with webhooks.
Trigger
Instant
Try It
- bodyRequired
- webhook_is_integrationRequired
Trigger
Instant
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Update Category
Triggers when a category is updated with webhooks.
Trigger
Instant
Try It
Update Order
Triggers when a order is updated with webhooks.
Trigger
Instant
Try It
- ticket_idRequired
- bodyRequired
- webhook_is_integrationRequired
Trigger
Instant
Try It
- Nick Name
- whatsapp number
- name
- age range
- gender
- emailRequired
- phone numberRequired
- country
- city
- area
- address details
- tags
- ChannelRequired
- Profile Id
- Custom field
Action
Write
- Profile
- Channel
- Due On
- Subject
- Description
- Priority
- Status
- Source
- Requester Id
- Reporter Id
- Assignee Id
- Type
- Links
- Created on
- Agent Id
- Comment
- Custom Fields
Action
Write
- ProfileRequired
- CategoryRequired
- SKU
- Language Groups
- Channel Tags
- TitleRequired
- Source URL
- Image Link
- Description
- Is Available
- Type
- Parent Id
- Parent SKU
Action
Write
- ProfileRequired
- Product IdRequired
- SKU
- TitleRequired
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Parent Id
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Landmark
- Location URL
- Author
Action
Write
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
Action
Search
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
Action
Search
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
- SKU
- Language Groups
- Channel Tags
- TitleRequired
- Source URL
- Image Link
- Description
- Is Availible
- Type
Action
Search or write
- ProfileRequired
- Lookup ColumnRequired
- Lookup Value
- SKU
- TitleRequired
- Image Link
- Description
- Short Description
- Is Available
- Tax Value
- Price
- Brand
- Model
- Channel Tags
- Item Type
- Inventory
- Open Time
- Close Time
- Start Date
- End Date
- Phone
- Website
- Location URL
- Landmark
- Author
Action
Search or write
- Only continue if...Required
Action
Filter
- ProjectRequired
Trigger
Polling
Try It
- ProjectRequired
- E-Mail AddressRequired
Action
Write
- TaskRequired
- SectionRequired
Action
Write
- ProjectRequired
- CommentRequired
Action
Write
- Project
- TitleRequired
- Note
- Section
- Assigned To
- Due Date (Human Formatted)
- Due Date (Raw Formatted)
- Priority
- Labels
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- NameRequired
Action
Search
- Email AddressRequired
Action
Search
- NameRequired
- Project
- TitleRequired
- Note
- Section
- Assigned To
- Due Date (Human Formatted)
- Due Date (Raw Formatted)
- Priority
- Labels
Action
Search or write

About Tactful UCX

Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.

Related categories

Customer Support

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Learn more

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About Todoist

Managing millions of tasks, Todoist is an online task management app and todo list. It has Web, iPhone, Android, Chrome, Firefox, Outlook flavors (and more!).

Learn more

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Task Management

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Tactful UCX + Filter by Zapier + Todoist

Add new ticket entries from Tactful UCX to Todoist tasks

New Category

New Comment

New Customer

New Lead

New Order

New Product

New Ticket

Update Customer

Update Product

Create Category

Create Product

Create Comment

Update Customer

Update Ticket

Find Customer

Find Ticket

Find or Create Customers

Find or Create Tickets

New Completed Task

New Project

Mark Task as Completed

Add Comment to Task

Create Project

Update Task

Get Project Collaborators

Find Task

Find or Create project.

New Category

New Comment

New Customer

New Order

New Product

New Ticket

Update Category

Update Order

Update Ticket

Create Customer

Create Ticket

Update Category

Update Product

Find Category

Find Product

Find or Create Categories

Find or Create Products

Only continue if...

New Incomplete Task

Invite User to Project

Move Task to Section

Add Comment to Project

Create Task

API Request (Beta)

Find Project

Find User

Find or Create Item

About Tactful UCX

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About Filter by Zapier

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About Todoist

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