Produce Trello cards from new SysAid tickets
You've got teams in your organization managing projects on Trello, while you're managing your ticket queue in SysAid. Not a problem! It's simple to have your SysAid tickets reflected in Trello cards. Use this Zap automation to automatically create team to-dos in the form of Trello cards from each new SysAid ticket.
You've got teams in your organization managing projects on Trello, while you're managing your ticket queue in SysAid. Not a problem! It's simple to have your SysAid tickets reflected in Trello cards. Use this Zap automation to automatically create team to-dos in the form of Trello cards from each new SysAid ticket.
- When this happens...New Service RecordTriggers when a new service record is created in SysAid. 
- automatically do this!Create CardAdds a new card on a specific board and list. 
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- User Defined NameRequired 
- Service Record Type 
- Title 
- Description 
- Category 
- Status 
- Request user 
- Assigned to 
- Admin group 
- Company 
- Email Account 
- Impact 
- Location 
- Main CI 
- Priority 
- Responsible Admin 
- SR Custom Int 1 
- SR Custom Int 2 
- SR Custom List 1 
- SR Custom List 2 
- SR Custom Text 1 
- SR Custom Text 2 
- Sub Type 
- Urgency 
- Weight 
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- User Defined NameRequired 
- Service Record TypeRequired 
- Request user 
- TitleRequired 
- DescriptionRequired 
- Admin group 
- Assigned to 
- Classification 
- Closure Information 
- Followup Actual Date 
- Followup Planned Date 
- Followup Text 
- Followup User 
- Impact 
- Location 
- Main CI 
- Priority 
- Resolution 
- Responsible Admin 
- Solution 
- SR Custom Date 1 
- SR Custom Date 2 
- SR Custom Int 1 
- SR Custom Int 2 
- SR Custom List 1 
- SR Custom List 2 
- SR Custom Text 1 
- SR Custom Text 2 
- Success Rating 
- Urgency 
- Weight 
- Workaround 
 
- New Board- Triggers when a new board is added. Try It
- Board ID 
- List ID 
- Card ID 
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- User Defined NameRequired 
- Service Record Type 
- Title 
- Description 
- Category 
- Status 
- Request user 
- Assigned to 
- Admin group 
- Company 
- Email Account 
- Impact 
- Location 
- Main CI 
- Priority 
- Responsible Admin 
- SR Custom Int 1 
- SR Custom Int 2 
- SR Custom List 1 
- SR Custom List 2 
- SR Custom Text 1 
- SR Custom Text 2 
- Sub Type 
- Urgency 
- Weight 
 Try It
- User Defined NameRequired 
- # (SR ID)Required 
- Urgency 
- Priority 
- Impact 
- Title 
- Description 
- Admin group 
- Assigned to 
- Classification 
- Closure Information 
- Followup Actual Date 
- Followup Planned Date 
- Followup Text 
- Followup User 
- Location 
- Main CI 
- Resolution 
- Responsible Admin 
- Solution 
- SR Custom Date 1 
- SR Custom Date 2 
- SR Custom Int 1 
- SR Custom Int 2 
- SR Custom List 1 
- SR Custom List 2 
- SR Custom Text 1 
- SR Custom Text 2 
- Success Rating 
- Weight 
- Workaround 
 
- Board ID 
- List ID 
- Filter 
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- Board ID 
- List ID 
- Card ID 
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