Synchroteam + Zendesk
Create jobs in Synchroteam from new Zendesk tickets
Always be responsive and ensure prompt service with this integration that automatically creates a job in Synchroteam when there is a new Zendesk ticket.
Always be responsive and ensure prompt service with this integration that automatically creates a job in Synchroteam when there is a new Zendesk ticket.
- When this happens...
New Ticket in ViewTriggers when a new ticket is added to a view.
TriggerPollingZapier checks for new data every 15 min on the Free plan - automatically do this!
Create JobCreates a new Job
ActionWriteCreate a new record or update an existing record in your app.
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New Group
Triggers when a new group is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planWho can view suspended tickets
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew View
Triggers when a new view is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.SubjectRequired
Assignee
Collaborators
Collaborator Emails
Group
Requester Name
Requester Email
First Comment/Description format
First Comment/DescriptionRequired
Should the first Comment be public?
Tags
Status
Type
Priority
Submitter
Ticket form
Sharing Agreements
Brand
External ID
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Comment body
Comment format
Should the Comment be public?
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.OrganizationRequired
Name
Details
Notes
Tags
Domain Names
External Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.UserRequired
Name
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Details
Notes
Tags
Domain Names
External Id
Group Id
Shared Tickets
Shared Comments
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundmyId
NameRequired
AddressRequired
Address Street
Address Complement
Address ZIP
Address City
Address Province
Address Country
Contact Last Name
Contact First Name
Contact Phone
Contact Mobile
Contact Email
Contact Fax
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Job reference
Job description
Customer reference
Customer nameRequired
Site reference
Site name
Equipment reference
Equipment name
Job type nameRequired
Report template name
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Job Id
Job reference
Job number
Scheduled date startRequired
Scheduled date endRequired
Technician's loginRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Id
myId
Name
ActionThis is an event a Zap performs.SearchFind existing data in your appId
myId
Name
ActionThis is an event a Zap performs.SearchFind existing data in your appId
Equipment Reference
Equipment nameRequired
Customer ReferenceRequired
Site Reference
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundId
Site Reference
Site NameRequired
AddressRequired
Customer referenceRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
New Organization
Triggers when a new organization is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planTicket (Required for non-admins)
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planNew User
Triggers when a new user is created.
Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free planUserRequired
user_delete_copy
Permanent Deletion
user_delete_test_copy
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
CommentRequired
Should the comment be public?
FileRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
TagsRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.TicketRequired
Subject
Assignee
Group
New status
New Comment to add to the Ticket
New Comment format
Should the new Comment be public?
Tags
Additional Tags
Remove Tags
Type
Priority
Submitter
Brand
External ID
Requester
Sharing Agreements
Ticket form
Collaborators
Collaborator Emails
Email CC
Attachment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.QueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appInfo
Type
ActionThis is an event a Zap performs.SearchFind existing data in your appTicket IdRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
ActionThis is an event a Zap performs.SearchFind existing data in your appQueryRequired
NameRequired
Email
Details
Notes
Phone
Tags
Role
Organization
External Id
Verified
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundEquipment Reference
Equipment nameRequired
Customer ReferenceRequired
Site Reference
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Site Reference
Site NameRequired
AddressRequired
Customer referenceRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Id
myId
Name
ActionThis is an event a Zap performs.SearchFind existing data in your appId
MyId
Num
ActionThis is an event a Zap performs.SearchFind existing data in your appId
myId
NameRequired
AddressRequired
Address Street
Address Complement
Address ZIP
Address City
Address Province
Address Country
Contact Last Name
Contact First Name
Contact Phone
Contact Mobile
Contact Email
Contact Fax
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is foundId
Job reference
Num
Job description
Customer reference
Customer nameRequired
Site reference
Site name
Equipment reference
Equipment name
Job type nameRequired
Report template name
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
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