Slack + timetoreply

Send channel messages in Slack for new alert fires in timetoreply

Send an alert to a specific Slack channel when an email that matches the criteria you set in timetoreply breaches a reply time threshold. For example, if an email from "Customer Group A" has not received a reply after X business hours by "Support Team 123" send the alert to my "support" Slack channel.

When this happens...
Alert Fired
Triggers when an alert is fired.
TriggerInstant
automatically do this!
Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
ActionWrite

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Supported triggers and actions

Alert Fired
Triggers when an alert is fired.
Trigger
Instant
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New Conversations Spreadsheet Report
Triggers when a new conversations spreadsheet report is sent.
Trigger
Instant
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New Messages Spreadsheet Report
Triggers when a new messages spreadsheet report is sent.
Trigger
Instant
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New Overview Spreadsheet Report
Triggers when a new overview spreadsheet report is sent.
Trigger
Instant
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New SLA Report
Triggers when a new SLA report is sent.
Trigger
Instant
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- NameRequired
- Email Addresses
- Email Domains
Action
Write
Export Customers
Provides data of customers in "table" format which is easier to pull into spreadsheets etc.
Action
Write

Export Overview Report
Provides mailbox breakdown data of overview report in "table" format which is easier to pull into spreadsheets etc.
Action
Write
- EmailRequired
- Customer GroupRequired
Action
Write
- EmailRequired
- Customer GroupRequired
Action
Write
- Search Term
- Type
Action
Search
New Channel
Triggers when a new #channel is created.
Trigger
Instant
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- Include Alias
Trigger
Instant
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- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
Trigger
Instant
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- ChannelRequired
Trigger
Instant
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- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
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New Saved Message
Triggers when you save a message.
Trigger
Instant
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- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- Conversation IDRequired
- Scheduled AsRequired
- Scheduled Message IDRequired
Action
Write
- ChannelRequired
- Add Zapier app to channel automatically?
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap Id
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- Channel NameRequired
Action
Write
- Status Copy
- Approval request messageRequired
- Send message asRequired
- Approval typeRequired
- Zap Id
- Include a link to this Zap?
- Approve button URL
- Approve button label
- Add decline button
- Add details button
- Require confirmation
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- Conversation IDRequired
Action
Search
- Conversation IDRequired
- Message ID (ts)Required
Action
Search
- Conversation IDRequired
- Message TS (ID)Required
Action
Search
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

New Comparative Report
Triggers when a new comparative report is sent.
Trigger
Instant
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New Interactions Report
Triggers when a new Interactions report is sent.
Trigger
Instant
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New Overview Report
Triggers when a new overview report is sent.
Trigger
Instant
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New Productivity Report
Triggers when a new productivity report is sent.
Trigger
Instant
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- Customer EmailRequired
Action
Write
Export Conversations
Provides data of conversations in "table" format which is easier to pull into spreadsheets etc.
Action
Write
Export Messages
Provides data of messages in "table" format which is easier to pull into spreadsheets etc.
Action
Write
- DomainRequired
- Customer GroupRequired
Action
Write
- DomainRequired
- Customer GroupRequired
Action
Write
- NameRequired
- Emails
- Domains
- IDRequired
Action
Write
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- ChannelRequired
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- Channel
- User Name
- Shared
Trigger
Instant
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- Search QueryRequired
- Optimized data
Trigger
Polling
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- Conversation ID
- Reaction
- Member ID
- Message Author ID
Trigger
Instant
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- Zap Identifier
- Access type
Trigger
Instant
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New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
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- Conversation IDRequired
Action
Write
- ChannelRequired
- UsersRequired
Action
Write
- Allowed Delete Copy
- Conversation IDRequired
- Message TS (ID)Required
- Posted By
Action
Write
- Allowed Edit Copy
- Conversation IDRequired
- Message TS (ID)Required
- Posted By
- Content Type
- Reply Broadcast
Action
Write
- ChannelRequired
- Add Zapier app to channel automatically?
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- ChannelRequired
- TopicRequired
- Topic set by
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Conversation IDRequired
Action
Search
- Conversation IDRequired
- Message ID (ts)Required
Action
Search
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more

Related categories

Team Chat

Similar apps

About timetoreply

timetoreply is an email analytics and reply time tracking tool for company email. Perfect for customer-facing teams who need to track and improve their business email reply times.

Related categories

Analytics

Slack + timetoreply

Send channel messages in Slack for new alert fires in timetoreply

Alert Fired

New Conversations Spreadsheet Report

New Messages Spreadsheet Report

New Overview Spreadsheet Report

New SLA Report

Create Customer Group

Export Customers

Export Overview Report

Add Email to Customer Group

Remove Email From Customer Group

Search for an Entity

New Channel

New Team Custom Emoji

New Mention

New Channel Member

New Message Posted to Private Channel

New Saved Message

Add Reminder

Cancel Scheduled Message

Send Channel Message

Send Direct Message

Create Channel

Request Approval

Update Profile

API Request (Beta)

Get Message by Timestamp

Retrieve Thread Messages

Create Private Channel

Get Conversation

Get Message

Get Message Reactions

Find User by Email

Find User by Name

New Comparative Report

New Interactions Report

New Overview Report

New Productivity Report

Create Customer

Export Conversations

Export Messages

Add Domain to Customer Group

Remove Domain From Customer Group

Update Customer Group

New Public Message Posted Anywhere

New Message Posted to Channel

New File

New Message From Query

New Reaction Added

New Pushed Message

New User

Archive Conversation

Invite User to Channel

Delete Message

Edit Message

Send Private Channel Message

Set Channel Topic

Set Status

Remove User from Channel

Edit Message

Find Public Channel

Delete Message

Get Conversation Members

Get Message Permalink

Find Message

Find User by ID

Find User by Username

About Slack

Related categories

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Microsoft Teams

Twist

About timetoreply

Related categories