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Site24x7 + SysAid

Create service records in SysAid for new alerts raised by Site24x7

Effortlessly keep your IT teams up to date and monitoring events. This Zap allows you to automatically open Incidents in SysAid for new alerts raised by Site24x7.

Effortlessly keep your IT teams up to date and monitoring events. This Zap allows you to automatically open Incidents in SysAid for new alerts raised by Site24x7.

  1. When this happens...
    Site24x7Site24x7
    New Alert

    Triggers when an alert is generated

    TriggerInstant
  2. automatically do this!
    SysAidSysAid
    Create Service Record

    Create a new Service Record

    ActionWrite
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Supported triggers and actions

  • Site24x7 triggers, actions, and search

    New User

    Triggers when a new user is added in Site24x7

    Trigger
    Polling
    Try It

    • User Defined NameRequired

    • Service Record Type

    • Title

    • Description

    • Category

    • Status

    • Request user

    • Assigned to

    • Admin group

    • Company

    • Email Account

    • Impact

    • Location

    • Main CI

    • Priority

    • Responsible Admin

    • SR Custom Int 1

    • SR Custom Int 2

    • SR Custom List 1

    • SR Custom List 2

    • SR Custom Text 1

    • SR Custom Text 2

    • Sub Type

    • Urgency

    • Weight

    Trigger
    Instant
    Try It

    • User Defined NameRequired

    • Service Record TypeRequired

    • Request user

    • TitleRequired

    • DescriptionRequired

    • Admin group

    • Assigned to

    • Classification

    • Closure Information

    • Followup Actual Date

    • Followup Planned Date

    • Followup Text

    • Followup User

    • Impact

    • Location

    • Main CI

    • Priority

    • Resolution

    • Responsible Admin

    • Solution

    • SR Custom Date 1

    • SR Custom Date 2

    • SR Custom Int 1

    • SR Custom Int 2

    • SR Custom List 1

    • SR Custom List 2

    • SR Custom Text 1

    • SR Custom Text 2

    • Success Rating

    • Urgency

    • Weight

    • Workaround

    Action
    Write
site24x7 logo
site24x7 logo

About Site24x7

Site24x7 alerts when downtime is detected.

Related categories

  • Server Monitoring
sysaid logo
sysaid logo

About SysAid

SysAid is a service automation company delivering software for organizations that want to get more done.

Related categories

  • Customer Support