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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Booking" from Rosie.

Add your action

An action happens after the trigger—such as "Add Payment" in RepairDesk.

You’re connected!

Zapier seamlessly connects Rosie and RepairDesk, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Booking
Triggers when a new booking is created.
Trigger
Instant
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Updated Call
Triggers when an existing call has been updated.
Trigger
Instant
Try It
Inventory Updated
Triggers when Inventory stock or prices updated on RepairDesk
Trigger
Polling
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New Inventory Item
Triggers when a new inventory item is created on RepairDesk
Trigger
Polling
Try It
New Lead
Triggers when a new lead is created on RepairDesk.
Trigger
Polling
Try It

New Payment Added
Triggers when a new payment is added on RepairDesk.
Trigger
Polling
Try It
- Invoice Integer Id
- Invoice Order Id
- Payment Method
  Required
- Amount
  Required
- Notes
- Transaction Id
Action
Write

- FIrst Name
- Last Name
- Email Address
- Mobile Number
- Phone Number
- Address Line 1
- Address Line 2
- Line Item Name
  Required
- Price
- Tax
- Cost Price
- Quantity
- Description
Action
Write
- First Name
- Last Name
- Email Address
- Mobile Number
- Phone Number
- Address Line 1
- Address Line 2
- Post Code
- Referred By
- Task
- Price
- Tax
- Internal Notes
- Imei
- Serial
- Diagnostic Notes
- Due On
- Status
Action
Write
- Keyword
  Required
Action
Search

New Call
Triggers when a new call has been added.
Trigger
Instant
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Employee Commission
Triggers when commission is assigned to an employee
Trigger
Polling
Try It
New Customer
Triggers when a new customer is created on RepairDesk.
Trigger
Polling
Try It
New Invoice
Triggers when a new invoice is created on RepairDesk.
Trigger
Polling
Try It
New Ticket
Triggers when a new ticket is created on RepairDesk.
Trigger
Polling
Try It
Ticket Status Change
Triggers when ticket status is changed on RepairDesk.
Trigger
Polling
Try It
- Firt Name
- Last Name
- Email Address
- Phone Number
- Mobile Number
- Address Line 1
- Address Line 2
- Post Code
- City
- State
- Country
- Organisation
- Driving Licence
- Contact Person
- Tax Number
- Network
Action
Write
- Firt Name
- Last Name
- Email Address
- Mobile Number
- Postal Address
- Address
- Referred By
- Repair Type
- IMEI
- Serial
- Task
- Price
- Tax
- Additional Task
- Service Type
- Customer Notes
- Security Code
- Start Time
- End Time
Action
Write
- Ticket Device Id
- Ticket Id
- Status
  Required
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Rosie and RepairDesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Rosie to RepairDesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Rosie

Rosie is an AI answering service for businesses. Grow your business while Rosie answers your phone calls, takes messages and sets appointments 24/7.

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About RepairDesk

RepairDesk is an all-in-one repair shop management platform that helps cell phone repair shops easily manage repair jobs, inventory, customers, and much more.