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Zapier makes it easy to integrate Intercom with OneSignal - no code necessary. See how you can get setup in minutes.
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Intercom
Intercom
1. Choose trigger event
OneSignal
OneSignal
2. Choose action
1. Select the event
Setup
Test
Intercom
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "Lead Added Email" from Intercom.
Add your action
An action happens after the trigger—such as "Send Push Notification" in OneSignal.
You’re connected!
Zapier seamlessly connects Intercom and OneSignal, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
For AI agents & developers
Use Intercom and OneSignal with AI agents and code
Beyond Zap workflows. Call Intercom and OneSignal actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Intercom and OneSignal actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Add Note
Send Push Notification
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Connect Intercom and OneSignal to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate Intercom on the Zapier blog
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Frequently Asked Questions about Intercom + OneSignal integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Intercom and OneSignal
How can I integrate Intercom with OneSignal?
You can integrate Intercom with OneSignal by using our platform to set up triggers and actions that automate communication between the two applications. For example, you can create a trigger in Intercom that initiates an action in OneSignal, such as sending a push notification when a new conversation starts.
Is it possible to send OneSignal notifications from Intercom conversations automatically?
Yes, it's possible to send OneSignal notifications automatically from Intercom conversations. By configuring the appropriate triggers in our integration setup, you can ensure that whenever a certain event occurs in Intercom, such as a message being received or tagged, an automatic push notification is sent via OneSignal.
What are some common triggers used in integrating Intercom with OneSignal?
Common triggers when integrating Intercom with OneSignal include events such as 'new message,' 'new conversation,' and 'user assigned.' These triggers can be configured to prompt specific actions within OneSignal, like sending targeted push notifications to users.
Can I personalize notifications sent through OneSignal based on Intercom data?
Yes, you can personalize notifications sent through OneSignal using data from Intercom. You can set up actions that utilize user attributes or events captured in Intercom, allowing your push notifications to target individual user preferences or behaviors.
Do I need coding skills to set up the integration between Intercom and OneSignal?
No coding skills are necessary. Our user-friendly interface allows you to choose from preset templates and configurations. You'll simply select the desired triggers and actions for seamless integration between Intercom and OneSignal without any programming experience needed.
What kind of actions can be triggered in OneSignal by events happening in Intercom?
Actions that can be triggered include sending push notifications or updating user segments within OneSignal. For example, if an event like 'conversation closed' occurs in Intercom, you could trigger an action that sends out an update notification to relevant customer segments through OneSignal.
How quickly does the integration process data between intercom and onesignal after a trigger event?
The integration is designed for near real-time processing. Once a trigger event occurs within Intercom, such as receiving a new customer inquiry or closing a conversation, our system promptly processes this event to execute the corresponding action within OneSignal.
About Intercom
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
OneSignal is a simple and smart service that send push notifications across all platforms. OneSignal features reliable delivery of millions of notifications, segmentation and targeting, automated delivery, localization, support for all major app development tools, and real time analytics.