Oktopost + Zendesk
Create Zendesk tickets for new Oktopost assignments
With Oktopost, you can listen to social buzz around your brand and assign relevant conversations to the customer support team. To streamline this process, Zapier will automatically create a Zendesk ticket once there is a new assignment in Oktopost.
With Oktopost, you can listen to social buzz around your brand and assign relevant conversations to the customer support team. To streamline this process, Zapier will automatically create a Zendesk ticket once there is a new assignment in Oktopost.
- When this happens...New Assignment
Triggers when a conversation is assigned to a new user.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About Oktopost
Oktopost is a B2B social engagement suite that supports modern data-driven organizations.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
