Create MyGadgetRepairs tickets from new saved Slack messages
Save time on preparing ticket orders and move straight to service with this integration, which allows you to automatically generate a MyGadgetRepairs ticket from a new saved message in Slack.
Save time on preparing ticket orders and move straight to service with this integration, which allows you to automatically generate a MyGadgetRepairs ticket from a new saved message in Slack.
- When this happens...  New Saved Message New Saved MessageTriggers when you save a message. TriggerInstantThis event starts a Zap instantly.
- automatically do this...  Find Customer Find CustomerFinds a Customer. ActionSearchFind existing data in your app
- then do this!  Create Ticket Create TicketCreates a Ticket. ActionWriteCreate a new record or update an existing record in your app.
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- Trigger for Bot Messages? 
- Optimized data 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- ChannelRequired 
- Trigger for Bot Messages? 
- Optimized data 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Channel 
- User Name 
- Shared 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Search QueryRequired 
- Optimized data 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Conversation ID 
- Reaction 
- Member ID 
- Message Author ID 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Zap Identifier 
- Access type 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - New User- Triggers when a new Slack user is created / first joins your org. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Conversation IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ChannelRequired 
- UsersRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Allowed Delete Copy 
- Conversation IDRequired 
- Message TS (ID)Required 
- Posted By 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Allowed Edit Copy 
- Conversation IDRequired 
- Message TS (ID)Required 
- Posted By 
- Content Type 
- Reply Broadcast 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ChannelRequired 
- Add Zapier app to channel automatically? 
- Message TextRequired 
- Send as a bot? 
- Bot Name 
- Bot Icon 
- Include a link to this Zap? 
- Attach Image by URL 
- Auto-Expand Links? 
- Link Usernames and Channel Names? 
- Schedule At 
- Zap Id 
- File 
- Thread 
- Send Channel Message? 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ChannelRequired 
- TopicRequired 
- Topic set by 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Status Text 
- Status Emoji 
- Expiration Time 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Remove User from Channel- This action removes a specified user from a specified channel in Slack. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Edit Message- This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Find Public Channel- This action will find a public channel in Slack using either the channel's ID or name. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Delete Message- This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Conversation IDRequired 
- Message ID (ts)Required 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Search QueryRequired 
- Sort By 
- Sort Direction 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- IDRequired 
- Return Raw Results? 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- UsernameRequired 
- Return Raw Results? 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- include Custom Fields 
- Include Notes 
- Include Credit Limit Log 
- Include Additional Numbers 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- Include Lines 
- Include Payments 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- Issue Type 
- Issue Type Condition 
- Status 
- Status Condition 
- Priority 
- Priority Condition 
- Include Lines 
- Include Created By Info 
- Include Updated By Info 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Invoice ID 
- Order ID 
- Filter 
- Include Resource 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Ticket UUID 
- Customer UUID 
- Tracking Number 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- Include Custom Fields 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
 - New Stock Count- Triggers when new stock count is created. Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- Include Item Lines 
- Include Payments 
- include Custom Fields 
- Include Assets 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- Include Custom Fields 
- Include Notes 
- Include Credit Limit Log 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- include Custom Fields 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- Include Item Lines 
- Include Payments 
- Include Returns 
- Created From 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Project IDRequired 
- TagRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TicketRequired 
- Video TitleRequired 
- Video SourceRequired 
- Video File CodeRequired 
- Display Type 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Customer UUID or Customer NameRequired 
- Asset NameRequired 
- Asset IdentifierRequired 
- Asset Tag 
- Brand ID 
- Model ID 
- Asset Type 
- Asset Location 
- Latitude 
- Longitude 
- StatusRequired 
- Notes 
- Watchout Notes 
- RMM Asset ID 
- RMM Asset Link 
- RMM Status 
- RMM Current Status Date 
- Maintenance Plan 
- Plan Duration 
- Service Schedule 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- NameRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- NameRequired 
- MobileRequired 
- Email Address 
- Address 
- Shipping Address 
- Add Address Part 
- Account Manager 
- Telephone 
- Telephone EXT 
- Referred By 
- GDPR Compliant 
- VAT Registration 
- Longitude 
- Latitude 
- Invoice Email 
- Comments 
- Company 
- Customer Group ID 
- City 
- Country Code ISO Format 
- Payment Term Days 
- Due Each Month 
- Due Next Month 
- Gender 
- Opt-in for Print Media 
- Opt-in for Email Marketing 
- Opt-in for Email Notifications 
- Opt-in for SMS Messages 
- Intra-Community Supplies (ICS) 
- VAT Exemption 
- VAT/TAX Rate 
- Credit Limit 
- Credit Limit Notes 
- Watchout 
- Notes Title 
- Notes 
- Parent Customer ID 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- SubjectRequired 
- Referred By 
- Customer's NameRequired 
- Customer's MobileRequired 
- Country Code 
- Customer's Email 
- Company/Business Name 
- Telephone 
- Address 
- Leads Detail 
- Issue Type 
- Device Mode lD/Name 
- Technician User ID 
- GDPR Compliant 
- StatusRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Invoice IDRequired 
- Payment Date 
- Invoice Note 
- AmountRequired 
- Payment MethodRequired 
- Payment Note 
- Is Advance 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Customer UUID or Customer NameRequired 
- User IDRequired 
- order Date 
- Tax 
- Discount 
- Discount Level 
- Customer Group Discount 
- Delivery Method Id 
- Notes 
- Print Receipt 
- Product CodeRequired 
- Description 
- QuantityRequired 
- Price 
- AmountRequired 
- Payment MethodRequired 
- Payment Note 
- Is Advance 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- NameRequired 
- Description 
- Customer UUID or Customer NameRequired 
- Priority 
- Start Date 
- Due Date 
- End Date 
- Budget 
- Rate per hour 
- StatusRequired 
- Category 
- Tags 
- Leader Ids 
- Member Ids 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Project UUIDRequired 
- Task UUID 
- MessageRequired 
- Display Type 
- Users 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Date/TimeRequired 
- StaffRequired 
- NotesRequired 
- Ticket 
- Customer 
- Lead 
- Supplier 
- Project Task 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ProductRequired 
- Quantity 
- COG Per Item 
- Expires On 
- Supplier 
- Supplier Item Code 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TicketRequired 
- StatusRequired 
- TypeRequired 
- CommentRequired 
- important Note 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Customer UUID or Customer NameRequired 
- Short InfoRequired 
- Status ID 
- Issue Description 
- Issue Type 
- Priority 
- Device Brand ID 
- Device Model ID 
- Created Date 
- Due Date 
- Technician User ID 
- Work Approved? 
- Pre Diagnosed 
- Asset UUID 
- Preset Id 
- Create Invoice 
- Invoice Date 
- Invoice Due Date 
- Print Invoice 
- Print Receipt 
- Print Receipt Template ID 
- Print Label 
- Product Code 
- Description 
- Quantity 
- Price 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Asset UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Category IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Lead UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- POS On Hold UUID 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Project IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Task UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stock UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- serial UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Timer IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Appointment UUIDRequired 
- Appointment Start Date and time 
- Appointment Duration 
- Subject 
- Description 
- Type 
- Color 
- Location 
- Latitude 
- Longitude 
- Ticket ID 
- Customer ID 
- Lead ID 
- Asset ID 
- Attendees 
- No Show Appointment 
- Internal Appointment 
- Completed Appointment 
- Reminder On 
- Follow-up On 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Brand IDRequired 
- NameRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Customer UUIDRequired 
- Name 
- company 
- VAT Registration 
- Email 
- Invoice Email 
- Telephone 
- Telephone Ext 
- Mobile 
- Full Address 
- Shipping Address 
- City 
- Country Code ISO Format 
- Date Of Birth - Format: dd-mmm-yyyy 
- Customer Group 
- Latitude 
- Longitude 
- Gender 
- Referred By Customer ID 
- Account Manager - Staff ID 
- Payment Term in Days 
- Due Each Month 
- Due Next Month 
- Comments 
- GDPR Compliant 
- Receive SMS? 
- Receive Print Media? 
- Receive Email Marketing? 
- Receive Email Notifications? 
- Intra-Community Supplies (ICS) 
- VAT Exemption 
- VAT/TAX Rate 
- Credit Limit 
- Credit Limit Notes 
- Watchout 
- Notes Title 
- Notes 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Model IDRequired 
- Brand ID 
- Name 
- Status 
- Model Group ID 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Project IDRequired 
- Name 
- Description 
- Priority 
- Start Date 
- Due Date 
- End Date 
- Budget 
- Rate per hour 
- Status 
- Category 
- Tags 
- Append Tag 
- Leader Ids 
- Member Ids 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Task UUIDRequired 
- List ID 
- Parent Task ID 
- Name 
- Start Date 
- Due Date 
- Estimated Time 
- Detail 
- Users 
- Priority 
- Private 
- Tag 
- Append Tag 
- Progress 
- Dependencies 
- Follow Up Reminder 
- Follow Up Reminder Text 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stock UUIDRequired 
- Product UUID 
- Quantity 
- COG Per Item 
- Expires On 
- Supplier 
- Supplier Item Code 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- serial UUIDRequired 
- Term In Days 
- Serial 
- Other Serial Update 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Ticket Timer IDRequired 
- Start DateRequired 
- End DateRequired 
- User IdRequired 
- Notes 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stop on errorRequired 
- HTTP MethodRequired 
- URLRequired 
- Query string parameters 
- Additional request headers 
- Body 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Keyword 
- Created Date From 
- Created Date To 
- Customer 
- Asset Name 
- Asset Identifier 
- Asset Tag 
- Asset Location 
- Notes 
- Watchout Notes 
- Asset Type 
- RMM Asset ID 
- RMM Asset Link 
- RMM Status 
- Show Only Watchout 
- includeCustomFields 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- KeywordRequired 
- Created Date From 
- Created Date To 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Name 
- Mobile 
- Phone 
- Company 
- Email 
- Invoice Email 
- Address 
- City 
- Customer Group 
- Gender 
- Type 
- Page 
- Sort 
- include Custom Fields 
- Created From 
- Include Notes 
- Include Credit Limit Log 
- Include Additional Numbers 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- searchKeyword 
- Created Date From 
- Created Date To 
- Updated Date From 
- Updated Date To 
- Customer 
- Identification 
- Status 
- Include Lines 
- Include Payments 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Date From 
- Date To 
- Based On 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Estimate No 
- Created Date From 
- Created Date To 
- Updated Date From 
- Updated Date To 
- Customer 
- Company 
- Short Info 
- Issue Type 
- Issue Type Condition 
- Status 
- Status Condition 
- Priority 
- Priority Condition 
- Include Lines 
- Include Created By Info 
- include Updated By Info 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Project ID 
- Keyword 
- Created Date From 
- Created Date To 
- Due Date From 
- Due Date To 
- Name 
- Status 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Year 
- Based On 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Amount From 
- Amount To 
- Include Lines 
- Created From 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Updated Date From 
- Updated Date To 
- Brand 
- Type 
- Condition 
- Category 
- code 
- Model 
- Status 
- page 
- sort 
- Shop Only Products 
- include Custom Fields 
- include Xsell Upsell 
- include Tag Along 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Category Name 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Status 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Project ID 
- Keyword 
- Created Date From 
- Created Date To 
- Start Date From 
- Start Date To 
- Due Date From 
- Due Date To 
- Name 
- Priority 
- Status 
- Tag Name 
- Users 
- Private 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Product UUID 
- Serialize Stock 
- Internal Use 
- Breakage 
- Include Custom Fields 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Product UUID 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Ticket 
- Created Date From 
- Created Date To 
- Updated Date From 
- Updated Date To 
- Customer Name 
- Company 
- Issue - Short Info 
- Issue Type ID 
- Status 
- Status Condition 
- Invoice Status 
- Priority 
- Page 
- Sort 
- Has SLA 
- SLA Name 
- Include Item Lines 
- Include Payments 
- include Custom Fields 
- Include Assets 
- Include Created By Info 
- Include Updated By Info 
- Priority Condition 
- Asset UUID 
- Issue Type Condition 
- Created From 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Category ID / Name 
- Brand ID / Name 
- Model ID / Name 
- Issue Type ID / Label 
- Legal document ID 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- User UUID 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Customer 
- Asset NameRequired 
- Asset IdentifierRequired 
- Asset Tag 
- Asset Location 
- Notes 
- Watchout Notes 
- Asset Type 
- RMM Asset ID 
- RMM Asset Link 
- RMM Status 
- Show Only Watchout 
- includeCustomFields 
- Page 
- Sort 
- Customer UUID or Customer NameRequired 
- Brand ID 
- Model ID 
- Asset Type 
- Latitude 
- Longitude 
- StatusRequired 
- RMM Current Status Date 
- Maintenance Plan 
- Plan Duration 
- Service Schedule 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- KeywordRequired 
- Created Date From 
- Created Date To 
- Page 
- Sort 
- NameRequired 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Keyword 
- Created Date From 
- Created Date To 
- NameRequired 
- MobileRequired 
- Phone 
- Company 
- Email Address 
- Invoice Email 
- Address 
- City 
- Customer Group ID 
- Gender 
- Type 
- Page 
- Sort 
- include Custom Fields 
- Created From 
- Include Notes 
- Include Credit Limit Log 
- Include Additional Numbers 
- Shipping Address 
- Add Address Part 
- Account Manager 
- Telephone 
- Telephone EXT 
- Referred By 
- GDPR Compliant 
- VAT Registration 
- Longitude 
- Latitude 
- Comments 
- Country Code ISO Format 
- Payment Term Days 
- Due Each Month 
- Due Next Month 
- Opt-in for Print Media 
- Opt-in for Email Marketing 
- Opt-in for Email Notifications 
- Opt-in for SMS Messages 
- Intra-Community Supplies (ICS) 
- VAT Exemption 
- VAT/TAX Rate 
- Credit Limit 
- Credit Limit Notes 
- Watchout 
- Notes Title 
- Notes 
- Parent Customer ID 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Keyword 
- Created Date From 
- Created Date To 
- Start Date From 
- Start Date To 
- End Date From 
- End Date To 
- Due Date From 
- Due Date To 
- Budget From 
- Budget To 
- Customer Name 
- Customer's Company 
- NameRequired 
- Priority 
- StatusRequired 
- Category 
- Tags 
- Staff 
- Page 
- Sort 
- Description 
- Customer UUID or Customer NameRequired 
- Start Date 
- Due Date 
- End Date 
- Budget 
- Rate per hour 
- Leader Ids 
- Member Ids 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Keyword 
- Created Date From 
- Created Date To 
- Tag Name 
- Page 
- Sort 
- NameRequired 
- Colour 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Keyword 
- Created Date From 
- Created Date To 
- Reminder Date From 
- Reminder Date To 
- StaffRequired 
- Ticket 
- Customer 
- Lead 
- Supplier 
- Project Task 
- Page 
- Sort 
- Date/TimeRequired 
- NotesRequired 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
 - New Channel- Triggers when a new #channel is created. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- Username 
- Highlight Word 
- Trigger for Bot Messages? 
- Only Public Channels? 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- ChannelRequired 
- Trigger for Bot Messages? 
 Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
 - New Saved Message- Triggers when you save a message. Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.
- TextRequired 
- Remind when?Required 
- Remind who? 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
- Scheduled AsRequired 
- Scheduled Message IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- ChannelRequired 
- Add Zapier app to channel automatically? 
- Message TextRequired 
- Send as a bot? 
- Bot Name 
- Bot Icon 
- Include a link to this Zap? 
- Attach Image by URL 
- Auto-Expand Links? 
- Link Usernames and Channel Names? 
- Schedule At 
- File 
- Thread 
- Send Channel Message? 
- Zap Id 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Send Multi Message 
- Message TextRequired 
- Send as a bot? 
- Include a link to this Zap? 
- Attach Image by URL 
- Auto-Expand Links? 
- Link Usernames and Channel Names? 
- Schedule At 
- Zap Id 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Channel NameRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Status Copy 
- Approval request messageRequired 
- Send message asRequired 
- Approval typeRequired 
- Zap Id 
- Include a link to this Zap? 
- Approve button URL 
- Approve button label 
- Add decline button 
- Add details button 
- Require confirmation 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- First Name 
- Last Name 
- Title 
- Email 
- Display Name 
- User 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Stop on errorRequired 
- HTTP MethodRequired 
- URLRequired 
- Query string parameters 
- Additional request headers 
- Body 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Get Message by Timestamp- This action retrieves a specific message from a conversation history in Slack using the message's timestamp. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Retrieve Thread Messages- This action retrieves all the messages sent to a specific thread in a selected channel. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
 - Create Private Channel- This action creates a private channel in Slack. ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Conversation IDRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Conversation IDRequired 
- Message ID (ts)Required 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Conversation IDRequired 
- Message TS (ID)Required 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- EmailRequired 
- Return Raw Results? 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Full NameRequired 
- Return Raw Results? 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Shop Only Products 
- include Custom Fields 
- include Xsell Upsell 
- Include Tag Along 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Ticket UUID 
- Type 
- include Created By Info 
- include Updated By Info 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- Estimate No 
- Status 
- Status Condition 
- Priority 
- Priority Condition 
- Issue Type 
- Issue Type Condition 
- Action 
- Include Lines 
- Include Created By Info 
- Include Updated By Info 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- Ticket Reference 
- Status 
- Status Condition 
- Issue 
- Issue Type 
- Issue Type Condition 
- Include Item Lines 
- Include Payments 
- Include Assets 
- include Updated By Info 
- include Custom Fields 
- include Created By Info 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- Include Lines Items 
- Created From 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Keyword 
- Include Item Lines 
- Include Payments 
- Include Returns 
- Include Credit Notes 
- Created From 
- Show Only Credit Notes 
- Show Only Returns 
 Try ItTriggerThis is the start of your ZapPollingZapier checks for new data every 15 min on the Free plan
- Task UUIDRequired 
- TagRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- SubjectRequired 
- Appointment Start Date and timeRequired 
- Appointment DurationRequired 
- Description 
- Type 
- Color 
- Location 
- Latitude 
- Longitude 
- Ticket ID 
- Create Ticket 
- Preset ID 
- Customer ID 
- Lead ID 
- Asset ID 
- Attendees 
- No Show Appointment 
- Internal Appointment 
- Completed Appointment 
- Reminder On 
- Follow-up On 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- NameRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- NameRequired 
- Profit Margin 
- Parent Category ID 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Inbound NumberRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Brand IDRequired 
- NameRequired 
- Model Group ID 
- StatusRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Customer UUID or Customer NameRequired 
- User IDRequired 
- order Date 
- Tax 
- Discount 
- Discount Level 
- Customer Group Discount 
- Delivery Method Id 
- Notes 
- Notes For Customer 
- Product CodeRequired 
- Description 
- QuantityRequired 
- Price 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TypeRequired 
- NameRequired 
- Description 
- ConditionRequired 
- CodeRequired 
- IMEI 
- Category 
- Brand 
- Model 
- Additional Models 
- StatusRequired 
- One Time Use 
- inventory Control 
- Tax Included In Cost 
- CostRequired 
- Tax Included In Price 
- PriceRequired 
- Enable Offer Price 
- Offer Start Date 
- Offer Price 
- Tax 
- Discountable 
- Alert Quantity 
- Reorder Quantity 
- Supplier 
- Supplier Item Code 
- Supplier Item URL 
- Email To Supplier 
- Physical Location 
- Warranty 
- Serialised Stock 
- Maintenance Plan 
- Plan Duration 
- Service Schedule 
- Stock Quantity 
- Stock COG Per Item 
- Sell in bundle Only 
- Sell as a Tag Along Only 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- NameRequired 
- Colour 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Project UUIDRequired 
- List IDRequired 
- NameRequired 
- Parent Task UUID 
- Start Date 
- Due Date 
- Estimated Time 
- Detail 
- Users 
- Priority 
- Private 
- Tag 
- Progress 
- Dependencies 
- Follow Up Reminder 
- Follow Up Reminder Text 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- RMM Asset IDRequired 
- Alert DateRequired 
- Alert TextRequired 
- Alert SeverityRequired 
- Current Status 
- Alert Link 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Adjustment DateRequired 
- Reference No 
- Notes 
- Product UUIDRequired 
- QuantityRequired 
- Type 
- Internal Use 
- Breakage 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Ticket UUIDRequired 
- Start DateRequired 
- End DateRequired 
- User IDRequired 
- Notes 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Staff UUIDRequired 
- Shift Start TimeRequired 
- Shift Start NotesRequired 
- Shift End Time 
- Shift End Notes 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Brand IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Customer UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Model IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Product UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Message UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Reminder UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Adjustment UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Ticket UUIDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Time Clock IDRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Asset UUIDRequired 
- Customer UUID or Customer Name 
- Asset Name 
- Asset Identifier 
- Asset Tag 
- Brand ID 
- Model ID 
- Asset Type 
- Asset Location 
- Latitude 
- Longitude 
- Status 
- Notes 
- Watchout Notes 
- RMM Asset ID 
- RMM Asset Link 
- RMM Status 
- RMM Current Status Date 
- Maintenance Plan 
- Plan Duration 
- Service Schedule 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Category IDRequired 
- Name 
- Profit Margin 
- Parent Category ID 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Lead UUIDRequired 
- Subject 
- Referred By 
- Customer's Name 
- Customer's Mobile 
- Country Code 
- Customer's Email 
- Company/Business Name 
- Telephone 
- Address 
- Leads Detail 
- Issue Type 
- Device Model ID/Name 
- Technician User ID 
- GDPR Compliant 
- StatusRequired 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Product UUIDRequired 
- Type 
- Name 
- Description 
- Condition 
- Code 
- IMEI 
- Category 
- Brand 
- Model 
- Additional Models 
- Status 
- One Time Use 
- Inventory Control 
- Tax Included In Cost 
- Cost 
- Tax Included In Price 
- Price 
- Enable Offer Price 
- Offer Start 
- Offer End 
- offer Price 
- Tax 
- Discountable 
- Alert Quantity 
- Rreorder Quantity 
- Supplier 
- Supplier Item Code 
- Supplier Item URL 
- Email To Supplier 
- Physical Location 
- Warranty 
- Serialised Stock 
- Maintenance Plan 
- Plan Duration 
- Service Schedule 
- Stock Quantity 
- Stock COG Per Item 
- Sell in bundle Only 
- Sell as a Tag Along Only 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Message UUIDRequired 
- Message 
- Display Type 
- Users 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Reminder IDRequired 
- Date/Time 
- Staff 
- Notes 
- Ticket 
- Customer 
- Lead 
- Supplier 
- Project Task 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Adjustment UUIDRequired 
- Adjustment Date 
- Reference No 
- Notes 
- Product UUID 
- Quantity 
- Type 
- Internal Use 
- Breakage 
- Stock UUID 
- Quantity 
- Type 
- Internal Use 
- Breakage 
- Stock UUID 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- TicketRequired 
- Customer ID 
- Short Info 
- Status 
- Issue Type 
- Priority 
- Device Brand ID 
- Device Model ID 
- Due Date 
- Technician User Id 
- Asset UUID 
- Create Invoice 
- Invoice Date 
- Invoice Due Date 
- Print Invoice 
- Print Receipt 
- Print Receipt Template ID 
- Print Label 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Time Clock IDRequired 
- User UUID 
- Shift Start Time 
- Shift Start Notes 
- Shift End Time 
- Shift End Notes 
 ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.
- Keyword 
- Created Date From 
- Created Date To 
- Start Date From 
- Start Date To 
- End Date From 
- End Date To 
- Ticket 
- Customer 
- Lead 
- Asset 
- Attendee 
- Type 
- Internal Appointments 
- No Show Appointments 
- No Show Date From 
- No Show Date To 
- Completed Appointments 
- Completed Date From 
- Completed Date To 
- Reminder On Date From 
- Reminder On Date To 
- Follow-up On Date From 
- Follow-up On Date To 
- Sort 
- Page 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Name 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- KeywordRequired 
- Created Date From 
- Created Date To 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- searchKeyword 
- Created Date From 
- Created Date To 
- Name 
- Billing Name 
- Billing Mobile 
- Billing Email 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Date From 
- Date To 
- Based On 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Approved Date From 
- Approved Date To 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- GroupRequired 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- KeywordRequired 
- Created Date From 
- Created Date To 
- Make 
- Model 
- Model Group 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Year 
- Based On 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Type 
- Priority 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Order No 
- Order Amount Min 
- Order Amount Max 
- Status 
- include Payments 
- include Lines 
- include Returns 
- Created From 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Start Date From 
- Start Date To 
- End Date From 
- End Date To 
- Due Date From 
- Due Date To 
- Budget From 
- Budget To 
- Customer Name 
- Customer's Company 
- Project Name 
- Priority 
- Status 
- Category 
- Tag 
- Staff 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Project UUID 
- Task UUID 
- Keyword 
- Created Date From 
- Created Date To 
- page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Tag Name 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Reminder Date From 
- Reminder Date To 
- Staff 
- Ticket 
- Customer 
- Lead 
- Supplier 
- Project Task 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Adjustment Date From 
- Adjustment Date To 
- Internal Use 
- Breakage 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Company 
- Contact Name 
- Mobile 
- Phone 
- Email 
- Address 
- Town 
- County 
- Post Code 
- Country Code 
- VAT Registration 
- Account No 
- Website 
- Status 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Payment Date From 
- Payment Date To 
- invoice No 
- Invoice Amount Min 
- Invoice Amount Max 
- ticket No 
- Status 
- include Payments 
- include Lines 
- include Returns 
- Include Credit Notes 
- Show Only Credit Notes 
- Show Only Returns 
- Created From 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Ticket UUID 
- Ticket Timer ID 
- Running 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- Name 
- Mobile 
- Phone 
- Email 
- Address 
- Website 
- Gender 
- Type 
- Status 
- Page 
- Sort 
 ActionThis is an event a Zap performs.SearchFind existing data in your app
- Keyword 
- Created Date From 
- Created Date To 
- NameRequired 
- Page 
- Sort 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- KeywordRequired 
- Created Date From 
- Created Date To 
- Page 
- Sort 
- NameRequired 
- Profit Margin 
- Parent Category ID 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- KeywordRequired 
- Created Date From 
- Created Date To 
- Make 
- Model 
- Model Group ID 
- Page 
- Sort 
- Brand IDRequired 
- NameRequired 
- StatusRequired 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Project UUIDRequired 
- Task UUID 
- Keyword 
- Created Date From 
- Created Date To 
- page 
- Sort 
- MessageRequired 
- Display Type 
- Users 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Project UUIDRequired 
- Keyword 
- Created Date From 
- Created Date To 
- Start Date From 
- Start Date To 
- Due Date From 
- Due Date To 
- NameRequired 
- Priority 
- Status 
- Tag 
- Users 
- Private 
- Page 
- Sort 
- List IDRequired 
- Parent Task UUID 
- Start Date 
- Due Date 
- Estimated Time 
- Detail 
- Users 
- Progress 
- Dependencies 
- Follow Up Reminder 
- Follow Up Reminder Text 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Keyword 
- Ticket 
- Created Date From 
- Created Date To 
- Updated Date From 
- Updated Date To 
- Customer Name 
- Company 
- Issue - Short Info 
- Issue Type ID 
- Status ID 
- Status Condition 
- Invoice Status 
- Priority 
- Page 
- Sort 
- Has SLA 
- SLA Name 
- Include Item Lines 
- Include Payments 
- include Custom Fields 
- Include Assets 
- Include Created By Info 
- Include Updated By Info 
- Priority Condition 
- Asset UUID 
- Issue Type Condition 
- Created From 
- Customer UUID or Customer NameRequired 
- Short InfoRequired 
- Issue Description 
- Issue Type 
- Device Brand ID 
- Device Model ID 
- Created Date 
- Due Date 
- Technician User ID 
- Work Approved? 
- Pre Diagnosed 
- Asset UUID 
- Preset Id 
- Create Invoice 
- Invoice Date 
- Invoice Due Date 
- Print Invoice 
- Print Receipt 
- Print Receipt Template ID 
- Print Label 
- Product Code 
- Description 
- Quantity 
- Price 
 ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found







