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monday.com + Zendesk integrations
Update Zendesk ticket comments when monday.com board column values change
Keep your support team in the loop whenever there's a change in your monday.com board by connecting it to Zendesk. With this workflow, whenever a column value is updated in monday.com, a comment will be added to the corresponding ticket in Zendesk. This ensures your support agents stay informed about any progress or updates, providing seamless collaboration and better customer support.
- When this happens...Specific Column Value Changed in BoardTriggers when a specific column's value changes in the selected board.
- automatically do this!Add Comment to TicketAdd a Comment to an existing Ticket.
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More things you can do with monday.com and Zendesk
Discover other triggers and actions you can use with monday.com and Zendesk
- Formula_columns_notice
- Board IDRequired
Try ItTriggerInstant- Formula_columns_notice
- Board IDRequired
- Group Names to trigger on
Try ItTriggerInstant- Board IDRequired
Try ItTriggerInstant- Formula_columns_notice
- Board IDRequired
- Column IDRequired
Try ItTriggerInstant
- Formula_columns_notice
- Item_created_in_board_copy
- Board IDRequired
Try ItTriggerInstant- New Board
Triggers when a new board is created.
Try ItTriggerPolling - Formula_columns_notice
- Board IDRequired
- Column IDsRequired
Try ItTriggerInstant- Formula_columns_notice
- Board IDRequired
- Column IDRequired
Try ItTriggerInstant
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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