Microsoft Outlook + SolarWinds Service Desk integrations
Create new incidents in SolarWinds Service Desk for new emails in your Microsoft Outlook personal inbox
Stay on top of your service desk requests with this intuitive workflow. Whenever you receive a new email in your Microsoft Outlook personal inbox, an incident will be created in SolarWinds Service Desk immediately. This automation assists in ensuring that every request or issue sent to your email is properly recorded and acted upon in a swift manner, reducing the chances of overlooking critical incidents.
- When this happens...New Email in Personal InboxTriggers when a new email arrives in your personal mailbox inbox, or in a specific folder if selected.
- automatically do this!Create IncidentAdd a new incident to your service desk.
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More things you can do with Microsoft Outlook and SolarWinds Service Desk
Discover other triggers and actions you can use with Microsoft Outlook and SolarWinds Service Desk
- Calendar
- Time BeforeRequired
- Time Before (Unit)Required
Try ItTriggerPolling- Shared Inbox
- Parent Folder
- Child Folder
Try ItTriggerPolling- Contact Folder
Try ItTriggerPolling- Parent Folder
- Child Folder
- Search termsRequired
- Note
Try ItTriggerPolling
- Cancelled Calendar Event
Triggers when an event is cancelled.
Try ItTriggerInstant - Calendar
Try ItTriggerPolling- Parent Folder
- Child Folder
Try ItTriggerPolling
Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
Related categories
Related Zap Templates
- Create incidents in SolarWinds Service Desk for new messages in Microsoft Outlook folders
- Send emails in Microsoft Outlook for new problems in SolarWinds Service Desk
- Create incidents in SolarWinds Service Desk for new emails matching search in Microsoft Outlook
- Create new SolarWinds Service Desk incidents from new emails in a Microsoft Outlook shared mailbox





