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MessageDesk + Zoom Phone

MessageDesk + Zoom Phone integrations

Send MessageDesk texts to callers for new Zoom Phone voicemails

When your team is out in the field or on another line, callers end up in voicemail and wait for a callback that may not come quickly. This integration sends a MessageDesk text to the caller whenever Zoom Phone receives a new voicemail, asking what they need. Callers can reply right away, and your team picks it up from the shared inbox.

When this happens...
New Phone Call Voice Mail Received EventTriggers when voicemail is received.
TriggerInstant
automatically do this!
Send MessageSends a message to a new or existing conversation.
ActionWrite

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More things you can do with Zoom Phone and MessageDesk

Discover other triggers and actions you can use with Zoom Phone and MessageDesk

New AI Call Summary Event
Triggers when an AI call summary is received.
Trigger
Instant
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New Phone Call History Completed Event
Triggers when phone call is completed.
Trigger
Instant
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New Phone Ringing Event
Triggers when incoming call rings.
Trigger
Instant
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New Phone SMS Event
Triggers when sms is sent or received.
Trigger
Instant
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- Recipient Phone Numbers
  Required
- Sender Phone Number
  Required
- Message Text
  Required
- Attachments
Action
Write

- Workspace Name
  Required
Trigger
Instant
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- Workspace Name
  Required
Trigger
Instant
Try It

- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
Trigger
Instant
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- Workspace Name
  Required
Trigger
Instant
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- Workspace Name
  Required
- Workspace Number To Create Comment For
  Required
- To Number To Create Comment
  Required
- Comment Text
- Media Url
- Mentions
Action
Write
- Workspace Name
  Required
- Workspace Number To Send From
  Required
- Numbers to Send Message To
  Required
- Message Text
- Media Url
Action
Write
- Workspace Name
  Required
- Workspace Number To Send From
  Required
- Number To Send Message To
  Required
- Message Text
- Media URL
Action
Write
- Workspace Name
  Required
- Search Text
  Required
Action
Search
- Workspace Name
  Required
- Search Text
  Required
- Workspace Number
  Required
- Contact Number
  Required
Action
Search or write

New Phone Call Ended Event
Triggers when phone call ends.
Trigger
Instant
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New Phone Call Recording Completed Event
Triggers when phone call recording completes.
Trigger
Instant
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New Phone Call Connected Event
Triggers when phone call connects.
Trigger
Instant
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New Phone Call Voice Mail Received Event
Triggers when voicemail is received.
Trigger
Instant
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- AI Call Summary ID
  Required
Action
Search
- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
- Contact Phone Number
  Required
- Contact Email
- First Name
  Required
- Last Name
Action
Write
- Workspace Name
  Required
- Phone
  Required
Action
Write
- Workspace Name
  Required
- Workspace Number To Send From
  Required
- Message Text
- First Number
  Required
- Second Number
  Required
- Third Number
- Fourth Number
- Fifth Number
- Sixth Number
- Seventh Number
- Media Url
Action
Write
- Workspace Name
  Required
- Search Text
  Required
Action
Search
- Workspace Name
  Required
- Search Text
  Required
- Contact Phone
  Required
- Contact Email
- First Name
  Required
- Last Name
Action
Search or write

About MessageDesk

MessageDesk is a shared team inbox for business texting. Use it to route, assign, label, and automate messaging workflows.

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Related categories

Communication

About Zoom Phone

Zoom Phone is a cloud phone system that lets you make calls, send SMS, and manage voicemail across all your devices.

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Related categories

CRM (Customer Relationship Management)