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MessageDesk + Microsoft Dynamics 365 CRM integrations
Create or update MessageDesk contacts from new Microsoft Dynamics 365 CRM contacts
When your office adds customers or field contacts in Microsoft Dynamics 365 CRM, your dispatchers and coordinators still have to re-enter them before they can text. This integration creates or updates a MessageDesk contact with the name and email from each new Dynamics 365 contact, and you choose which Dynamics phone field to use. Your team can text the right people from a shared inbox without copying records between systems.
- When this happens...New ContactTriggers when a new contact is created.
- automatically do this!Create or Update ContactCreates a new contact or updates an existing one.
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More things you can do with Microsoft Dynamics 365 CRM and MessageDesk
Discover other triggers and actions you can use with Microsoft Dynamics 365 CRM and MessageDesk
- New Account
Triggers when a new account is created.
Try ItTriggerPolling - New Contact
Triggers when a new contact is created.
Try ItTriggerPolling - Custom EntityRequired
Try ItTriggerPolling
- New Case/Incident
Triggers when a new case/incident is created.
Try ItTriggerPolling - New Invoice
Triggers when a new invoice is created.
Try ItTriggerPolling
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Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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