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Microsoft Dynamics 365 CRM logoMicrosoft Dynamics 365 CRM logo
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Microsoft Dynamics 365 CRM logoMicrosoft Dynamics 365 CRM logo

MessageDesk + Microsoft Dynamics 365 CRM

MessageDesk + Microsoft Dynamics 365 CRM

MessageDesk + Microsoft Dynamics 365 CRM integrations

Create or update MessageDesk contacts from new Microsoft Dynamics 365 CRM contacts

When your office adds customers or field contacts in Microsoft Dynamics 365 CRM, your dispatchers and coordinators still have to re-enter them before they can text. This integration creates or updates a MessageDesk contact with the name and email from each new Dynamics 365 contact, and you choose which Dynamics phone field to use. Your team can text the right people from a shared inbox without copying records between systems.

  1. When this happens...
    New Contact
    New Contact
    New ContactTriggers when a new contact is created.
  2. automatically do this!
    Create or Update Contact
    Create or Update Contact
    Create or Update ContactCreates a new contact or updates an existing one.
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More things you can do with Microsoft Dynamics 365 CRM and MessageDesk

Discover other triggers and actions you can use with Microsoft Dynamics 365 CRM and MessageDesk

  • Microsoft Dynamics 365 CRM triggers, actions, and search
    New Account

    Triggers when a new account is created.

    Trigger
    Polling
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    • Custom Entity
      Required
    Trigger
    Polling
    Try It
    • Info
    Trigger
    Polling
    Try It
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About MessageDesk
MessageDesk is a shared team inbox for business texting. Use it to route, assign, label, and automate messaging workflows.
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About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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