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Jira Service Management + Product Fruits

Create new Jira Service Management requests from received feedback in Product Fruits

When customer feedback is received in Product Fruits, this workflow promptly creates a new request in Jira Service Management. By automating this process, it helps your team to quickly act upon user insights and improve your product offering.

When this happens...
Feedback ReceivedTriggers when a feedback is received.
TriggerInstant
automatically do this!
Create RequestCreate a new request.
ActionWrite

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More things you can do with Product Fruits and Jira Service Management

Discover other triggers and actions you can use with Product Fruits and Jira Service Management

Announcement Seen
Triggers when an announcement tour is seen.
Trigger
Instant
Try It
Checklist Dismissed
Triggers when a checklist is dismissed.
Trigger
Instant
Try It
Feedback Received
Triggers when a feedback is received.
Trigger
Instant
Try It
Tour Finished
Triggers when a tour is finished.
Trigger
Instant
Try It
Tour Started
Triggers when a tour is started.
Trigger
Instant
Try It

- User Match Type
- Username
  Required
- Email
- Firstname
- Lastname
- Role
- Sign-up at
- Properties
- Group Id
Action
Write
- Site
  Required
- Project
  Required
Trigger
Polling
Try It

- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

Checklist Completed
Triggers when a checklist is completed.
Trigger
Instant
Try It
Event Tracked
Triggers when an event is tracked.
Trigger
Instant
Try It
- Survey
  Required
Trigger
Instant
Try It
Tour Skipped
Triggers when a tour is skipped.
Trigger
Instant
Try It
- Group Id
  Required
- Properties
Action
Write
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About Product Fruits

Product Fruits is a digital adoption platform to build onboarding experience in apps.

Learn moreLearn moreHelpHelp

Related categories

Product Management