Send Zapier SMS messages for new requests in HelpSpot
When a new request is received in HelpSpot, this Zap automatically sends a custom SMS message via Zapier SMS to a specified number, effortlessly notifying staff to check on the request. The SMS will include the request id and a truncated note body to keep your stakeholders on top of crucial details.
When a new request is received in HelpSpot, this Zap automatically sends a custom SMS message via Zapier SMS to a specified number, effortlessly notifying staff to check on the request. The SMS will include the request id and a truncated note body to keep your stakeholders on top of crucial details.
- When this happens...New Request
Triggers when a new request is created.
- automatically do this!Send SMS
Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.
- Free forever for core features
- 14 day trial for premium features & apps
New Request
Triggers when a new request is created.
Try ItCategory
Status
Open/Closed
Customer ID
First Name
Last Name
Email
Phone
Search String
Try ItxRequestRequired
Subject
Note Body
Category
Note Type
HTML Note
Customer Id
First Name
Last Name
Email
Phone
Urgent
Mailbox
Opened Via
Email CC
Email BCC
Email Staff
Status
Open
Update
Triggers when a request is updated.
Try ItSubject
Note BodyRequired
Category
Note Type
HTML Note
Customer Id
First Name
Last Name
Email
Phone
Urgent
Mailbox
Opened Via
Email CC
Email BCC
Email Staff
Open
Status
Send V 2 Copy
From Number
MessageRequired