Freshservice + monday.com

Create items in monday.com for new Freshservice tickets

Easily manage your customer support tickets by connecting Freshservice to monday.com. With this workflow, whenever a new ticket is created in Freshservice, an item will be added to your monday.com board. This helps you keep track of support issues and streamline your support process, ensuring an efficient and organized customer service experience.

Easily manage your customer support tickets by connecting Freshservice to monday.com. With this workflow, whenever a new ticket is created in Freshservice, an item will be added to your monday.com board. This helps you keep track of support issues and streamline your support process, ensuring an efficient and organized customer service experience.

  1. When this happens...
    FreshserviceFreshservice
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    TriggerInstant
  2. automatically do this!
    monday.commonday.com
    Create Item

    Create a new Item in a board

    ActionWrite
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Supported triggers and actions

    • SubjectRequired

    • DescriptionRequired

    • Ticket StatusRequired

    • Type

    • EmailRequired

    • CC Emails

    • Category

    • Priority

    • Urgency

    • Impact

    • Department

    • Group

    • Source

    Action
    Write
    • Ticket

    • Approval TypeRequired

    • ApproverRequired

    Action
    Write
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring
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About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
Learn more

Related categories

  • Project Management

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