Freshservice + ISMS.online
Create Freshservice tickets for new or updated ISMS.online track items
Coordinate your tasks swiftly with ISMS.online and Freshservice. When there's a new or updated track item in your ISMS.online app, this workflow promptly creates a ticket in Freshservice. It's a simple yet efficient method of ensuring prompt issue resolution without manual data entry. Enjoy seamless tech support while saving time for more pressing tasks.
Coordinate your tasks swiftly with ISMS.online and Freshservice. When there's a new or updated track item in your ISMS.online app, this workflow promptly creates a ticket in Freshservice. It's a simple yet efficient method of ensuring prompt issue resolution without manual data entry. Enjoy seamless tech support while saving time for more pressing tasks.
- When this happens...New or Updated Track Item
Triggers when a Track Item is created or updated
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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TrackRequired
Track Status
Category
Try ItNew Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
TrackRequired
NameRequired
Description
Assignee
Categories
Due date
Financial value
New User
Triggers when a new User is created.
Try ItUpdate User
Triggers when a user is updated.
Try ItSubjectRequired
DescriptionRequired
Ticket StatusRequired
Type
EmailRequired
CC Emails
Category
Priority
Urgency
Impact
Department
Group
Source