Freshdesk + Sinch
Create Freshdesk tickets from new inbound messages in Sinch
Want to accept support desk tickets via SMS or WhatsApp? Using this integration, you can easily add new inbound messages via Sinch as Freshdesk tickets.
Want to accept support desk tickets via SMS or WhatsApp? Using this integration, you can easily add new inbound messages via Sinch as Freshdesk tickets.
- When this happens...New Inbound Message
Triggers when a user sends you a message.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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AppRequired
Callback TriggersRequired
Try ItAppRequired
Message TypesRequired
Try ItSend a Message
Send a message via the Sinch Conversation API
New Contact
Triggers when a new customer is created.
Try It
New Inbound Fax
Triggers when a user sends you a fax.
Try ItRecipient's number'sRequired
Sender number
Fax file (as binary)
Fax file (as url)
Resolution
Header text
Header Page numbers
Header timezone
Labels
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItNew Ticket Note
Triggers when a Note is added to a Ticket.
Try It
