Freshdesk + Lane
Generate Lane ideas from new Freshdesk tickets
Set up this Zap to automatically forward new Freshdesk tickets to Lane as ideas. Capture customer issues, feature requests, and insights directly in Lane to prioritize and take action efficiently.
Set up this Zap to automatically forward new Freshdesk tickets to Lane as ideas. Capture customer issues, feature requests, and insights directly in Lane to prioritize and take action efficiently.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Insight
Creates an insight record in Lane
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About Lane
Lane is an outcome focused product management tool that helps teams collect feedback, manage ideas, and prioritize features effortlessly.