Emotive + Zoho Desk
Add Zoho Desk comments from newly updated Emotive tickets
With this automation, new follow-up replies to open tickets in Emotive are added as notes in existing tickets in Zoho Desk.
With this automation, new follow-up replies to open tickets in Emotive are added as notes in existing tickets in Zoho Desk.
- When this happens...Update Ticket
Ticket updates test trigger
- automatically do this!Add Comment
Add a comment to a ticket.
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New Ticket
Triggers when a new support ticket is created.
Try ItExternal Ticket IDRequired
Note
Ticket Event Time
Agent ID
Status
System TypeRequired
Phone Number
First Name
Last Name
Email
SourceRequired
Key
Value
Type
OrganizationRequired
Try It
Update Ticket
Ticket updates test trigger
Try ItCustomer First Name
Customer Last Name
Customer Phone NumberRequired
Order DateRequired
Order IDRequired
Text Opt-In
Discount Codes
Total PriceRequired
Is Subscribed Order
Product Title
Product SKU
Product Collection ID
PriceRequired
Ticket IDRequired
External Ticket IDRequired
External User IDRequired
status
System type
OrganizationRequired
Try It