Emotive + Kustomer
Create notes in Kustomer for newly-updated tickets in Emotive
Stay responsive to your updated tickets easily with this Zap. Once it's active, this integration ensures that follow-up replies to open tickets in Emotive are automatically added as notes in existing tickets in Kustomer.
Stay responsive to your updated tickets easily with this Zap. Once it's active, this integration ensures that follow-up replies to open tickets in Emotive are automatically added as notes in existing tickets in Kustomer.
- When this happens...Update Ticket
Ticket updates test trigger
- automatically do this!Create Notes
Creates a Note
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New Ticket
Triggers when a new support ticket is created.
Try ItExternal Ticket IDRequired
Note
Ticket Event Time
Agent ID
Status
System TypeRequired
Phone Number
First Name
Last Name
Email
SourceRequired
Key
Value
Type
Conversation Created
Triggers when a new conversation is created.
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Update Ticket
Ticket updates test trigger
Try ItCustomer First Name
Customer Last Name
Customer Phone NumberRequired
Order DateRequired
Order IDRequired
Text Opt-In
Discount Codes
Total PriceRequired
Is Subscribed Order
Product Title
Product SKU
Product Collection ID
PriceRequired
Ticket IDRequired
External Ticket IDRequired
External User IDRequired
status
System type
Conversation Updated
Triggers when a conversation is updated.
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