Connect Dialpad and monday.com to power AI-driven automation

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Zapier makes it easy to integrate Dialpad with monday.com - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Call State Changed" from Dialpad.

Add your action

An action happens after the trigger—such as "Archive Board" in monday.com.

You’re connected!

Zapier seamlessly connects Dialpad and monday.com, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Call States
  Required
Trigger
Instant
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Formula_columns_notice
- Board ID
  Required
Trigger
Instant
Try It
- Formula_columns_notice
- Board ID
  Required
- Group Names to trigger on
Trigger
Instant
Try It
- Board ID
  Required
Trigger
Instant
Try It

- Formula_columns_notice
- Board ID
  Required
- Column ID
  Required
Trigger
Instant
Try It
- Formula_columns_notice
- Board ID
  Required
Trigger
Instant
Try It

- Formula_columns_notice
- Board ID
  Required
Trigger
Instant
Try It
- Board ID
  Required
Action
Write
- Item ID
  Required
Action
Write
- Formula_columns_notice
- Board ID
  Required
- Item ID
  Required
- Override empty fields
Action
Write
- Board ID
  Required
- Column Title
  Required
- Column Type
  Required
Action
Write
- Board ID
  Required
- Group ID
- Item Name
  Required
- Subitem Name
Action
Write
- Item ID
  Required
- Body
  Required
- Parent Update ID
- User Mentions
- Team Mentions
- Include team mentions in body
- Board Mentions
- Project Mentions
Action
Write
- Item ID
  Required
Action
Write
- Board
  Required
- Item
  Required
- Include Updates?
Action
Write
- Formula_columns_notice
- Board ID
  Required
- Item ID
  Required
- Subitem ID
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Formula_columns_notice
- Board
- Item
  Required
Action
Search
- Formula_columns_notice
- Board ID
  Required
Action
Search
- Board ID
  Required
- Item ID
  Required
- Column
  Required
Action
Search
- Board ID
  Required
Action
Search

- Message_content_permission
- SMS direction
  Required
Trigger
Instant
Try It
Create and Optionally Assign Contact in Dialpad
This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.
Action
Write
- Formula_columns_notice
- Item_created_in_board_copy
- Board ID
  Required
Trigger
Instant
Try It
New Board
Triggers when a new board is created.
Trigger
Polling
Try It
- Formula_columns_notice
- Board ID
  Required
- Column IDs
  Required
Trigger
Instant
Try It
- Formula_columns_notice
- Board ID
  Required
- Column ID
  Required
Trigger
Instant
Try It
- Formula_columns_notice
- Board ID
  Required
Trigger
Instant
Try It
New User
Triggers when a new user joins your monday.com account.
Trigger
Polling
Try It
- Board ID
  Required
- Group ID
  Required
Action
Write
- Formula_columns_notice
- Board ID
  Required
- Item ID
  Required
- New Item Name Value
  Required
Action
Write
- Board Name
  Required
- Board Kind
  Required
- Template Id
- Workspace Id
Action
Write
- Board ID
  Required
- Group Name
  Required
Action
Write
- Formula_columns_notice
- Board ID
  Required
- Item Name
  Required
- Subitem Name
  Required
Action
Write
- Board ID
  Required
- Group ID
  Required
Action
Write
- Board ID
  Required
- Group ID
  Required
- New Group Title
- Should add group to top?
Action
Write
- Formula_columns_notice
- Board
  Required
- Item
  Required
- Group
  Required
Action
Write
- Board ID
  Required
- Item ID
  Required
- Column
  Required
- File
  Required
- File Name
  Required
Action
Write
- Formula_columns_notice
- Find_items_limit_notice
- Board
  Required
- Column to Search
  Required
- Include Subitems?
- Include Updates?
Action
Search
- Board ID
  Required
- User :
  Required
Action
Search
- Formula_columns_notice
- Board ID
  Required
- Item ID
  Required
- Column
Action
Search
- Board
  Required
- Group
  Required
Action
Search
- Board ID
  Required
- User :
  Required
Action
Search

For AI agents & developers

Use Dialpad and monday.com with AI agents and code

Beyond Zap workflows. Call Dialpad and monday.com actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Dialpad and monday.com actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

API Request
Archive Board

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Dialpad and monday.com actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* dialpad / monday action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Practical ways you can use Dialpad and monday.com

Log new calls in a monday.com board

Track every important client interaction. When a call state changes in Dialpad, Zapier can create a new item on your monday.com board. This helps business owners maintain centralized records of calls, improving task management and follow-ups.

Business Owner

Try it

Track SMS leads on monday.com

Keep your marketing team aligned by tracking SMS engagement. Each time an SMS is created in Dialpad, Zapier adds it as a new update on a monday.com board. This streamlines lead tracking and provides visibility, ensuring no opportunity goes unnoticed.

Marketing & Marketing Ops

Try it

Log project updates via Dialpad

Enhance project visibility. When value in a specific monday.com column changes, Zapier triggers a custom action in Dialpad to send a project status notification. This ensures all stakeholders stay informed without extra manual updates.

Project Management

Try it

Learn how to automate Dialpad on the Zapier blog

Learn how to automate monday.com on the Zapier blog

Make work flow with AI

Level up your Dialpad to monday.com integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Frequently Asked Questions about Dialpad + monday.com integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Dialpad and monday.com

How does the integration between Dialpad and monday.com work?

Our integration allows you to automate workflows by using triggers and actions. For example, when a call ends in Dialpad, an update can automatically be sent to a specific board in monday.com.

What triggers are available with the Dialpad and monday.com integration?

With our integration, you can set triggers based on various events in Dialpad such as a new call, missed call, or completed call. These triggers can then initiate actions within your monday.com boards.

Can I create new items in monday.com when receiving a call on Dialpad?

Yes, you can configure an action to create a new item in monday.com whenever a call is received on Dialpad. This helps keep track of incoming communications directly within your project management tool.

Is it possible to update existing items in monday.com using data from Dialpad calls?

Absolutely. Our integration allows you to update existing items with details from Dialpad calls, such as call duration or notes taken during the conversation.

Can I automate notifications in monday.com based on my activity in Dialpad?

Yes, you can automate notifications within monday.com based on activities such as missed calls or voicemails received in Dialpad. This ensures that your team stays informed of important communication events.

How do I handle incoming voicemails from Dialpad within monday.com?

You can use our integration to automatically log incoming voicemails into your monday.com boards by creating updates or tasks linked to specific team members for follow-up.

What actions can be triggered in monday.com following a call in Dialpad?

Following a certain call event in Dialpad, actions such as creating an item, posting an update, or assigning tasks to team members on your monday.com board can be executed automatically.

About Dialpad

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

HelpHelp

Related categories

Project Management

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Connect Dialpad and monday.com to power AI-driven automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Dialpad and monday.com with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Practical ways you can use Dialpad and monday.com

Log new calls in a monday.com board

Track SMS leads on monday.com

Log project updates via Dialpad

Learn how to automate Dialpad on the Zapier blog

6 ways to automate Dialpad with Zapier

Learn how to automate monday.com on the Zapier blog

Use Zapier's monday integration to streamline your work

Make work flow with AI

Frequently Asked Questions about Dialpad + monday.com integrations

Connect Dialpad to monday.com on the world's largest no-code automation platform