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Dialpad + MessageDesk

Dialpad + MessageDesk integrations

Send MessageDesk texts to callers for new Dialpad voicemails

When a driver, crew member, or customer calls and ends up in voicemail, the message often sits until someone has time to call back. This integration sends a MessageDesk text to the caller as soon as Dialpad records a new voicemail, asking what they need. They can reply right away, and the conversation lands in your shared inbox for whoever is free.

When this happens...
Call State ChangedTriggers when a call state changes.
TriggerInstant
automatically do this!
Send MessageSends a message to a new or existing conversation.
ActionWrite

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More things you can do with Dialpad and MessageDesk

Discover other triggers and actions you can use with Dialpad and MessageDesk

- Call States
  Required
Trigger
Instant
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
Trigger
Instant
Try It

- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
Trigger
Instant
Try It

- Workspace Name
  Required
- Workspace Number To Create Comment For
  Required
- To Number To Create Comment
  Required
- Comment Text
- Media Url
- Mentions
Action
Write
- Workspace Name
  Required
- Workspace Number To Send From
  Required
- Numbers to Send Message To
  Required
- Message Text
- Media Url
Action
Write
- Workspace Name
  Required
- Workspace Number To Send From
  Required
- Number To Send Message To
  Required
- Message Text
- Media URL
Action
Write
- Workspace Name
  Required
- Search Text
  Required
Action
Search
- Workspace Name
  Required
- Search Text
  Required
- Workspace Number
  Required
- Contact Number
  Required
Action
Search or write

- Message_content_permission
- SMS direction
  Required
Trigger
Instant
Try It
Create and Optionally Assign Contact in Dialpad
This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.
Action
Write
- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
Trigger
Instant
Try It
- Workspace Name
  Required
- Contact Phone Number
  Required
- Contact Email
- First Name
  Required
- Last Name
Action
Write
- Workspace Name
  Required
- Phone
  Required
Action
Write
- Workspace Name
  Required
- Workspace Number To Send From
  Required
- Message Text
- First Number
  Required
- Second Number
  Required
- Third Number
- Fourth Number
- Fifth Number
- Sixth Number
- Seventh Number
- Media Url
Action
Write
- Workspace Name
  Required
- Search Text
  Required
Action
Search
- Workspace Name
  Required
- Search Text
  Required
- Contact Phone
  Required
- Contact Email
- First Name
  Required
- Last Name
Action
Search or write

About Dialpad

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

About MessageDesk

MessageDesk is a shared team inbox for business texting. Use it to route, assign, label, and automate messaging workflows.

HelpHelp

Related categories

Communication