Crisp + Mautic

Generate and maintain Crisp contacts from new Mautic form entries

When a new form entry is logged in Mautic, this workflow instantly updates or creates a corresponding contact in Crisp. This automation ensures your Crisp contacts always stay up to date with the latest data from your Mautic forms. No more manual data entry required, letting you focus more on building customer relationships.

When this happens...
New Form Entry
Triggers when a form is submitted.
TriggerInstant
automatically do this!
Create/Update Contact
Creates/Update a contact
ActionWrite

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Supported triggers and actions

New Contact
Triggers when a new contact is created.
Trigger
Instant
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- Email
Trigger
Instant
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- Landing Page
Trigger
Instant
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Create or Update Contact
Creates a new contact or updates and existing contact.
Action
Write
Message Sent
Triggers when an operator sends a message
Trigger
Instant
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New Contact
Triggers when a new contact is created.
Trigger
Instant
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Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
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- EmailRequired
- NameRequired
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- EmailRequired
- Event nameRequired
Action
Write
- Conversation ID (session_id)Required
- Message contentRequired
- Nickname
Action
Write
- Conversation ID (session_id)Required
- StateRequired
Action
Write
- EmailRequired
Action
Search

Updated Contact
Triggers when an existing contact is updated.
Trigger
Instant
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- FormRequired
Trigger
Instant
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Contact Points Changed
Triggers on a contact points change.
Trigger
Instant
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Edited Contact
Triggers when a contact is edited.
Trigger
Instant
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Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
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- Conversation ID (session_id)Required
- SegmentsRequired
Action
Write
- User EmailRequired
- User NameRequired
- Message FromRequired
- MessageRequired
Action
Write
- Conversation ID (session_id)Required
- Note message contentRequired
Action
Write
- Conversation ID (session_id)Required
- Message contentRequired
Action
Write
- QueryRequired
Action
Search

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn more

Related categories

Customer Support

About Mautic

Mautic is a open source marketing automation software which helps marketers to communicate with their audience, giving a personalised message at the right time.

Learn more