Cheqroom + Zendesk

Create Zendesk tickets from newly flagged Cheqroom items

When a new item is flagged in Cheqroom, a matching ticket will be created in Zendesk. This Zapier template allows you to automate the follow up of your equipment's maintenance and repairs.

When this happens...
Item Set Flag
Triggers when a flag is set on an item.
TriggerInstant
automatically do this!
Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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Supported triggers and actions

- Webhook NameRequired
- Minutes a check-out is dueRequired
Trigger
Instant
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- Webhook NameRequired
Trigger
Instant
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- Webhook NameRequired
Trigger
Instant
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- Webhook NameRequired
Trigger
Instant
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- Webhook NameRequired
Trigger
Instant
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- User email addressRequired
- User NameRequired
- User used for maintenance
Action
Write
- Item IdRequired
- Flag IdRequired
- MessageRequired
Action
Write

- UserRequired
- User Email
- User Name
Action
Write
- User emailRequired
Action
Search
- Flag NameRequired
Action
Search
New Group
Triggers when a new group is created.
Trigger
Polling
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- ViewRequired
Trigger
Polling
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- Tags
Trigger
Instant
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- Who can view suspended tickets
Trigger
Polling
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- Organization
Trigger
Polling
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New View
Triggers when a new view is created.
Trigger
Polling
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- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

- Webhook NameRequired
- Minutes a check-out is overdueRequired
Trigger
Instant
Try It
- Webhook NameRequired
Trigger
Instant
Try It
- Webhook NameRequired
Trigger
Instant
Try It
- Webhook NameRequired
- Minutes before a reservation is due for checkoutRequired
Trigger
Instant
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- Webhook NameRequired
Trigger
Instant
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- Item NameRequired
- Item BrandRequired
- Item ModelRequired
- Item LocationRequired
- Item CategoryRequired
- Item Type
- Item Quantity
Action
Write
- Item IdRequired
- MessageRequired
Action
Write
- ItemRequired
- Item Name
- Item Brand
- Item Model
Action
Write
- Equipment QR- or barcodeRequired
Action
Search
- Location NameRequired
Action
Search
- TagsRequired
Trigger
Polling
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- Organization
Trigger
Polling
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New Organization
Triggers when a new organization is created.
Trigger
Polling
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- Ticket (Required for non-admins)
Trigger
Polling
Try It
New User
Triggers when a new user is created.
Trigger
Polling
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

About Cheqroom

Cheqroom is an equipment tracking service that makes it easy to know who has what equipment and when it’s due back.

Related categories

Scheduling & Booking

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

Related categories

Customer Support

Similar apps

Cheqroom + Zendesk

Create Zendesk tickets from newly flagged Cheqroom items

Check-Out Due

Item Clear Flag

New User

Booking Check-Out

Reservation Reserve

Add User

Flag Item

Update User

Search User

Search Flag

New Group

New Ticket in View

Tag Added to User

New Suspended Ticket

Updated Ticket

New View

Create Organization

Create Ticket

Add Comment to Ticket

Update Organization

Update User

API Request (Beta)

Find Ticket Comments

Find a Group

Find an Organization

Find or Create Organization

Check-Out Overdue

Item Set Flag

Booking Check-In

Reservation Due

Updated User

Add Item

Unflag Item

Update Item

Search Equipment by QR- Or Barcode

Search Location

New Tag Added to Ticket

New Ticket

New Organization

New Action on Ticket

New User

Delete User

Remove Tag(s) from Ticket

Attach File to Ticket

Add Tag(s) to Ticket

Update Ticket

Create User

Find an Agent

Find Tickets

Find Latest Comment

Find a User

Find or Create User

About Cheqroom

Related categories

About Zendesk

Related categories

Similar apps

Help Scout

Freshdesk

HappyFox