Amazon CloudWatch + ManageEngine ServiceDesk Plus Cloud

Update ServiceDesk Plus Cloud requests with Amazon CloudWatch alarm state changes

This integration will update requests in ServiceDesk Plus Cloud for each state change in CloudWatch alarms.

When this happens...
Alarm State Change
Triggers when the state of an alarm changes (e.g. from "OK" to "ALARM").
TriggerPolling
automatically do this!
Update Request
Updates an existing request.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

- Region
- Alarm
Trigger
Polling
Try It
- Region
- AlarmRequired
Action
Write
- Region
- AlarmRequired
- State ValueRequired
- State ReasonRequired
Action
Write
- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Trigger
Instant
Try It

Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write

- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write

- Region
Trigger
Polling
Try It
- Region
- AlarmRequired
Action
Write
- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Trigger
Polling
Try It
- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Trigger
Polling
Try It
- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write
- Request IDRequired
Action
Search

About Amazon CloudWatch

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Related categories

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.

Learn more

Related categories

Productivity

Related Zap Templates

Create ServiceDesk Plus Cloud announcements for new CloudWatch alarms

Related Zap Templates

Create ServiceDesk Plus Cloud announcements for new CloudWatch alarms

Amazon CloudWatch + ManageEngine ServiceDesk Plus Cloud

Update ServiceDesk Plus Cloud requests with Amazon CloudWatch alarm state changes

Supported triggers and actions

Alarm State Change

Disable Alarm Actions

Set Alarm State

New Change

Trigger

Create Change

Invoke API Call

API Request (Beta)

New Alarm

Enable Alarm Actions

New Asset

New Request

Create Announcement

Create Request

Update Request

Find Request

About Amazon CloudWatch

Related categories

About ManageEngine ServiceDesk Plus Cloud

Related categories

Related Zap Templates

Related Zap Templates