Airtable + Gorgias

Create tickets in Gorgias from new records in Airtable

Manage your customer support efficiently with this seamless integration. When a new record appears in Airtable, this workflow will create a ticket in Gorgias, ensuring all information is swiftly transferred and available for your support team. Simplify your process and enhance customer support with this power-packed automation.

When this happens...
New Record
Triggers when a new record is created or new or existing records when first added to a selected view.
TriggerPolling
automatically do this!
Create Ticket
Creates a ticket
ActionWrite

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Supported triggers and actions

- BaseRequired
- TableRequired
- Limit to View
- Include attachment content
Trigger
Polling
Try It
- BaseRequired
- TableRequired
- RecordRequired
- CommentRequired
Action
Write
- Cache Copy
- BaseRequired
- TableRequired
Action
Write
- BaseRequired
- TableRequired
- Help Text
- Primary lookup fieldRequired
- Secondary lookup field
Action
Write
- BaseRequired
- TableRequired
- RecordRequired
Action
Write

- BaseRequired
- TableRequired
- Number of RecordsRequired
Action
Write
- BaseRequired
- TableRequired
- Search by Field
- Search Value
- Search type
- Search Formula
- Limit to View
Action
Search

- BaseRequired
- Search KeywordRequired
- Search In
Action
Search
- Search KeywordRequired
Action
Search
- BaseRequired
- TableRequired
- Search by Field
- Search Value
- Search type
- Search Formula
- Limit to View
Action
Search or write
- Ticket IDRequired
- ChannelRequired
- ViaRequired
- Source typeRequired
- From Name
- From AddressRequired
- To Name
- To AddressRequired
- Body (HTML)
- Body (text)
- Message ID
- External ID
- Created at
Action
Write

- Help Text
- BaseRequired
- TableRequired
- Last modified time columnRequired
- Limit to view
- Include file contents?
Trigger
Polling
Try It
- BaseRequired
- TableRequired
Action
Write
- NameRequired
- Workspace IDRequired
- Number of TablesRequired
Action
Write
- BaseRequired
- Table NameRequired
- Table Description
- Primary Field Name
- Primary Field Type
Action
Write
- BaseRequired
- TableRequired
- RecordRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- BaseRequired
- TableRequired
- Record IDRequired
Action
Search
- BaseRequired
- Table IDRequired
Action
Search
- BaseRequired
Action
Search
- StatusRequired
- SubjectRequired
- Tags
- External ID
- ChannelRequired
- Source typeRequired
- From Name
- From AddressRequired
- To Name
- To AddressRequired
- Body (HTML)
- Body (text)
- Message ID
- External ID
- Created at
- ViaRequired
Action
Write

About Airtable

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