Customer stories

Snap Kitchen Automates Customer Care and Saves Hours Every Week

Eating healthy has its share of challenges: From the cost associated with natural, organic, and/or local products to the amount of time you might spend shopping for ingredients and everything else involved.

How Automation Helps Olark Give Sales a Human Touch

In the age of automation and efficiency, some tasks are better suited for a robot, or more realistically, a computer. If it's repetitive, there's a good chance a tool exists to handle it for you. But some tasks and jobs require a human touch and approach.

The Scheduling Tips That Help Give Sight to the Blind

Noah Kates Rose didn't have a typical first day when he started as a Business Analyst at eSight Eyewear. "That day, I was watching a demonstration of this gentleman who came in with his wife holding his arm because he couldn't see.

A Subscription Box Business Built Automated Workflows Instead of Hiring Developers

It’s not every day a company makes in a week what would usually take six months.

How business owners power their work with Zapier and Airtable 

When your spreadsheets are out of control and databases are too unwieldy, Airtable takes the best of both worlds to organize your information. See how these businesses automate Airtable with Zapier.

How a Content Company Uses Zapier to Learn From Their Email Marketing Data

Data is worthless without analysis. You can collect all the numbers you want; but if you don’t unpack the "how" and "why" behind those facts, you’re left with a list of info that might as well be random.

How Coffee Subscription Company MistoBox Uses Zapier to Manage their Customer Lifecycle

Caffeine is the world's most popular drug, and coffee is the world's most popular caffeine-delivery system. Just the scent of a rich, chocolatey cup can electrify your body. But not all coffee is created equal.

How Software Integrations Unlocked Voter Data and Helped Break a 50-Year Campaign Record

It's May 6, 2014. Election day is six months away, and the Ohio House Republican Organizational Committee is betting on 25-year-old Vasyl Rabosyuk. No, he's not an up-and-coming political powerhouse, or a can't-lose campaign manager.

Build a Prototype Without Code: Rely on Apps, Integrations and APIs

Creating something new takes time. A lot of time. The idea might come in a flash, but turning it into a product with customers and revenue takes far, far longer. Unless you have the right process in place.

How Soylent Uses Zapier to Automatically Transcribe Phone Calls and Build a Database of Legal Advice

Bread, meat, fruit, veggies, dairy. Those are the essential building blocks of a nutritious diet, the ones mom taught you about when you were five. We've been working with the same formula since the dawn of time, and it hasn't failed us yet. Food is food.

How One Startup Uses Social Media to Qualify Leads and Double Sales’ Output

An increase in leads doesn’t necessarily mean a rise in sales is imminent. Instead, it could mean more time wasted is on the way for your sales team.

How the Seahawks Management Team Listens to the World’s Loudest Fans

Seattle Seahawks fans are the loudest in the world. Really, they are. A packed CenturyLink Field of over 68,000 fans on December 2 set a Guinness World Record for crowd noise, clocking in at 137.6 decibels. That’s equivalent to a jet engine on takeoff.

How a Los Angeles Startup Built and Scaled a Santa Video Chat App in Three Months

What started with a boy’s curiosity this fall has become an app sensation this winter. Hello Santa, an app that offers live video calls with Santa Claus, has given thousands of kids around the world a chance to chat with Jolly Old Saint Nick.

How a Top 5 Startup Accelerator Uses Asana to Review 1,000+ Applicants

The all-powerful spreadsheet sometimes meets its match. It can be a boon for most business processes, but when it’s not a good fit, it’s terrifyingly evident.

How a Hot eCommerce Startup Scaled Customer Service on Their Way to 1 Million Products Sold

A little more than a year ago, Gaston Frydlewski and Mariquel Waingarten captured the hearts of thousands on Kickstarter with their pitch for Hickies, an elastic lacing system that turns sneakers into slip-ons.

How Kissmetrics Increased Webinar Sign-Up Rates by 1,000%

Running a webinar can be a bit of a mystery to a newbie. With the hefty responsibility of creating the content, many first-timers often overlook two important steps: getting people to sign up and show up for the webinar.

Resume Overload? How DoSomething Screens Job Applicants and Finds the Perfect Intern in a Stack of 300 Resumes

For all the noise about there being a talent problem, good companies still get a ton of applicants for job openings. In fact, Dwolla founder and CEO, Ben Milne, tweeted that in the last week they got 300+ applicants for a position at Dwolla.