SurveyMonkey + Zendesk

Create new Zendesk tickets from new SurveyMonkey response notifications

Streamline your customer service process with this powerful integration. Whenever a new response appears in SurveyMonkey, a ticket is instantly created in Zendesk. This workflow ensures your team can quickly address feedback and issues without needing to manually transfer data between platforms. Use this seamless connection to improve response time and customer satisfaction.

Streamline your customer service process with this powerful integration. Whenever a new response appears in SurveyMonkey, a ticket is instantly created in Zendesk. This workflow ensures your team can quickly address feedback and issues without needing to manually transfer data between platforms. Use this seamless connection to improve response time and customer satisfaction.

  1. When this happens...
    SurveyMonkeySurveyMonkey
    New Response Notification

    Triggers a notification when your survey is completed.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • SurveyRequired

    • Collector

    Trigger
    Instant
    Try It
    • SurveyRequired

    • Email CollectorRequired

    • Contact Email(s)Required

    • Message Subject

    • Message Body

    • Hide "Powered by SurveyMonkey"

    Action
    Write
    • SurveyRequired

    • CollectorRequired

    Action
    Search
    • SurveyRequired

    Action
    Search
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surveymonkey logo

About SurveyMonkey

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

Related categories

  • Forms & Surveys

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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