Microsoft Office 365 + Zendesk

Create Zendesk tickets from new Microsoft Office 365 emails

Get on top of your customer support faster with this workflow. When you receive an email in Microsoft Office 365, a new ticket is created in Zendesk, ensuring you capture every query and address them in a timely manner. It's an effortless way to streamline your support ticket management and improve your response times.

Get on top of your customer support faster with this workflow. When you receive an email in Microsoft Office 365, a new ticket is created in Zendesk, ensuring you capture every query and address them in a timely manner. It's an effortless way to streamline your support ticket management and improve your response times.

  1. When this happens...
    Microsoft Office 365Microsoft Office 365
    New Email

    Triggers when a new e-mail is received in your inbox.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions