Slack + Zoho Desk

Send new Zoho Desk comments as channel messages in Slack

Stay on top of user interactions by connecting your Zoho Desk to Slack. This workflow sends a channel message in Slack when there's a new comment in Zoho Desk. By connecting these applications, you enhance team communication and ensure you never miss critical customer feedback or queries. No more manual checking, let this automation do the work for you.

Stay on top of user interactions by connecting your Zoho Desk to Slack. This workflow sends a channel message in Slack when there's a new comment in Zoho Desk. By connecting these applications, you enhance team communication and ensure you never miss critical customer feedback or queries. No more manual checking, let this automation do the work for you.

  1. When this happens...
    Zoho DeskZoho Desk
    New Comment

    Triggers when a new comment is added to any ticket in the selected department.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Triggers when a new message is posted to a specific #channel you choose.

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

    Trigger
    Instant
    Try It
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

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  • Team Chat

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zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho