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Slack + Zoho Desk integrations
Send direct messages in Slack for new messages in Zoho Desk
Ensure instant team communication by setting up this workflow. Whenever a new message arrives in Zoho Desk, a direct message will be swiftly sent in Slack. This automation makes it easy to keep your team updated, enhancing responsiveness and efficiency in addressing service tickets.
- When this happens...New MessageTriggers when a new message is added to any ticket in the selected department.
- automatically do this!Send Direct MessageSends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
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More things you can do with Zoho Desk and Slack
Discover other triggers and actions you can use with Zoho Desk and Slack
- OrganizationRequired
Try ItTriggerInstant- OrganizationRequired
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- DepartmentRequired
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- DepartmentRequired
- Direction
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- OrganizationRequired
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- DepartmentRequired
- StatusRequired
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Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
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