Jira Software Cloud + Zendesk

Create Zendesk tickets for new Jira Software Cloud issues

Stay on top of your workflow with ease. When a new issue gets reported in Jira Software Cloud, this integration automatically creates a matching ticket in Zendesk. This seamless transfer of data eliminates the need for manual entry, fosters faster response times, and boosts productivity. Enhance your support process and delight your customers with the efficiency this workflow brings.

Stay on top of your workflow with ease. When a new issue gets reported in Jira Software Cloud, this integration automatically creates a matching ticket in Zendesk. This seamless transfer of data eliminates the need for manual entry, fosters faster response times, and boosts productivity. Enhance your support process and delight your customers with the efficiency this workflow brings.

  1. When this happens...
    Jira Software CloudJira Software Cloud
    New Issue

    Triggers when a new issue is created.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • JQL

    • Order By

    Trigger
    Polling
    Try It
    • IssueRequired

    • AttachmentRequired

    Action
    Write
    • First IssueRequired

    • Link TypeRequired

    • Second IssueRequired

    Action
    Write
    • IssueRequired

    • Time SpentRequired

    • Work Description

    • Started Date

    Action
    Write
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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