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Jira Software Cloud + Zendesk

Jira Software Cloud + Zendesk

Jira Software Cloud + Zendesk integrations

Create Zendesk tickets from updated Jira Software Cloud issues

Keep your support team informed by connecting Jira Software Cloud and Zendesk with this efficient workflow. Whenever an issue is updated in Jira Software Cloud, a ticket will be created in Zendesk, ensuring that your support agents are always up-to-date with the latest information. This seamless flow of information will help improve response times and ultimately enhance customer satisfaction.

  1. When this happens...
    Updated Issue
    Updated Issue
    Updated IssueTriggers when an existing issue is updated.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Jira Software Cloud and Zendesk

Discover other triggers and actions you can use with Jira Software Cloud and Zendesk

    • Project
    • Status
    Trigger
    Polling
    Try It
    • Project
      Required
    • Status
    • Assignee
    Trigger
    Polling
    Try It
    • Issue
      Required
    • Attachment
      Required
    Action
    Write
    • Issue
      Required
    • Form action
      Required
    • Submit form
      Required
    Action
    Write
    • JQL
    • Order_by
    Trigger
    Polling
    Try It
    • Issue
      Required
    • Comment
      Required
    Action
    Write
    • First Issue
      Required
    • Link Type
      Required
    • Second Issue
      Required
    Action
    Write
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About Jira Software Cloud
Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Related categories
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
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