Jira Service Management + Twilio
Jira Service Management + Twilio
Jira Service Management + Twilio integrations
Create new Jira Service Management requests from new Twilio sms messages
Never miss a customer's request again. With this workflow, each time you receive a new SMS in your Twilio account, a corresponding request is created in Jira Service Management. Easily keep track of client inquiries, streamlining your customer service process making it prompt and efficient. Stay on top of issues without the need to manually input data, giving you more time to focus on delivering solutions.
- When this happens...New SMSTriggers when an SMS is sent to your Twilio number.
- automatically do this!Create RequestCreate a new request.
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More things you can do with Twilio and Jira Service Management
Discover other triggers and actions you can use with Twilio and Jira Service Management
- New Phone Number
Triggers when you add a new phone number.
Try ItTriggerPolling - New Recording
Triggers when a new recording is available on your account.
Try ItTriggerPolling - New Transcription
Triggers when a new transcription is available on your account.
Try ItTriggerPolling - From NumberRequired
- To_numberRequired
- MessageRequired
- Voice
- Language
- Send Digits
ActionWrite
- Instructions_copy
Try ItTriggerInstant- To NumberRequired
- Apply US Prefix
Try ItTriggerPolling- To NumberRequired
Try ItTriggerPolling- Help Text
- From NumberRequired
- Alphanumeric Sender ID
- To_numberRequired
- MessageRequired
- Media_url
ActionWrite
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About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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