Freshservice + Zapier Tables

Create records in Zapier Tables for new tickets in Freshservice

Easily transform your customer support process with this workflow. Whenever a new ticket pops up in Freshservice, this automation will instantly create a corresponding record in Zapier Tables. This seamless experience ensures all your team's ticket information is organized and easy to navigate, helping you expediently resolve customer issues.

Easily transform your customer support process with this workflow. Whenever a new ticket pops up in Freshservice, this automation will instantly create a corresponding record in Zapier Tables. This seamless experience ensures all your team's ticket information is organized and easy to navigate, helping you expediently resolve customer issues.

  1. When this happens...
    FreshserviceFreshservice
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    TriggerInstant
  2. automatically do this!
    Zapier TablesZapier Tables
    Create Record

    Creates a new record on a table.

    ActionWrite
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Supported triggers and actions

    • SubjectRequired

    • DescriptionRequired

    • Ticket StatusRequired

    • Type

    • EmailRequired

    • CC Emails

    • Category

    • Priority

    • Urgency

    • Impact

    • Department

    • Group

    • Source

    Action
    Write
    • Ticket

    • Approval TypeRequired

    • ApproverRequired

    Action
    Write
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring
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About Zapier Tables

Zapier Tables is a no-code database built for automation.
Learn more

Related categories

  • Databases
  • Spreadsheets
  • Zapier