- Histoires de clients
- Toyota of Orlando
Customer Story — Toyota of Orlando
Customer Story — Toyota of Orlando
Comment Toyota of Orlando utilise l'IA et l'automatisation pour maintenir les ventes - pendant les pannes et au-delà.
Leads processed
4k - 5k
Zapier automates the intake and routing of thousands of monthly leads across departments, ensuring no sales opportunities are lost and teams can respond faster.
Time saved weekly
20+ hrs
Automation eliminates repetitive tasks across teams, saving over 20 hours weekly, freeing staff to focus on high-impact, revenue-driving work.
Lead records managed
30,000+
Zapier Tables centralizes and manages over 30,000 structured lead records, giving teams a reliable single source of truth and improving data accuracy.
Taille de l'entreprise
Plus de 500
Industrie
Automotive
À propos
Toyota of Orlando and Toyota of Clermont are high-volume car dealerships serving Central Florida with internet-driven sales and service operations.
“The CDK outage was a disaster, but with Zapier, we never missed a step.”
— Spencer Siviglia, Director of Operations at Toyota of Orlando
Keeping sales moving during a system-wide outage
Défi
A ransomware attack disabled the dealership’s CRM, leaving sales teams blind to new leads.
Solution
Spencer built a temporary CRM using Zapier, routing incoming leads from Gmail into Asana with structured data.
Résultats
The internet sales department operated without disruption, even during a month-long outage.
Turning emergency workflows into AI-powered infrastructure
Défi
Toyota of Orlando receives 200+ daily leads in inconsistent formats, making lead routing error-prone and time-consuming.
Solution
Spencer built a 38-step Zap that uses AI to extract, clean, and route leads from multiple sources into Zapier Tables.
Résultats
The system now handles 4,000–5,000 leads per month and stores over 30,000 clean records, requiring no manual input.
Gaining visibility with AI-powered lead insights
En associant 6intégrations000+ avec nos applications « By Zapier », vous pouvez automatiser tout ce dont vous avez besoin, exactement comme vous en avez besoin.
Défi
With thousands of lead entries, identifying patterns and anomalies was time-consuming.
Solution
Spencer created a Zapier Agent to answer questions like “How many leads came in yesterday?” in plain English.
Résultats
Timmy the Table Bot, Spencer's AI Agent, flags issues and saves hours weekly by surfacing trends instantly.
